Navigating Tough Conversations
Live Event
(online)
Cost: $0.00
Duration:
60 minutes
Language:
English
This presentation will start with attendees being encouraged to look inward at and re-frame their beliefs as it relates to their ability to have tough conversations. Next, tips will be shared about how to be more aware of our better body language and communication when we go into a tough conversation. Attendees will learn our Expedition HR 5-step formula to handling tough conversations as well as a 3-prong approach to those steps (which is where the “magic happens!”). The presentation will close with preparing attendees for the “What Ifs” for when a tough conversation doesn’t go as planned.
After this training, attendees will:
- Confidently be able to script a tough conversation using the 5-step formula
- Apply the 3-prong approach to any tough conversation to amplify the impact
- Be able to prepare for “What Ifs” in any tough conversation
- Be ready to go out and have the tough conversation that is weighing on them!
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Jill Shroyer
I am the CEO and Lead HR Consultant at Expedition HR and a tough conversations expert with over two decades of HR experience. I am also the author of the book, Conquer Sticky Situations. I teach my clients how to have tough conversations without feeling like a jerk – while also helping them navigate “all the other HR stuff.” Businesses hire Expedition HR to provide on-demand, on-call expert HR and tough conversation support and guidance through the HR Subscription.
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