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Every small business owner should conduct a SWOT analysis at least twice yearly to assess their Strengths, Weaknesses, Opportunities and Threats compared to their competition, markets and industry.

From synergizing with Google Map Pack to using social media, there are several resources to help independent retailers succeed.

As if the last few years haven't been tumultuous enough for small business owners, you must also adapt to new consumer buying behaviors. Impacted by the still-raging COVID-19 global pandemic, inflation, and lifestyle stages, today's consumers have changed where and how they buy.

From building camaraderie to inspiring word-of-mouth referrals, there are several ways that volunteering can help grow your business. 

Looking for a good sales pitch? Use these techniques to pull in customers.

To help you thrive this coming holiday season, we'll share five tips to help you nail customer service in this article.

To help you decide if you want your company to offer free shipping, we asked operation experts and business leaders this question for their best advice

Asian American and Pacific Islander community play an integral role in America’s small business economy. We explore five great ways you can support them.

More than $13 billion worth of goods are stolen from retailers each year; use these six tips to prevent shoplifting.

Volunteering has a positive impact on the U.S. economy as a whole and small business recovery. See the rewards that you can receive from volunteering according to statistics gathered by SCORE.

As a small business, you can also participate in giving back and make a meaningful change.

The latest updates from the Maryland Department of Commerce including information for Small Businesses, helpful links and more.