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SWOT Analysis
Important Questions to Ask in Your SWOT Analysis

Every small business owner should conduct a SWOT analysis at least twice yearly to assess their Strengths, Weaknesses, Opportunities and Threats compared to their competition, markets and industry.

How to Train New Managers

If you want your new manager to succeed, they can’t operate in the dark. They must be prepared when employees ask questions or seek general guidance about company policies and procedures.

Store employee reviewing content on tablet with manager
What to Include in Your Operations Handbook

If you’re away from your business, your employees need to run the company without you. Your operations handbook should enable them to handle any situation that arises. Download this checklist to help you create your operations handbook.

Business Owner Putting Up Help Wanted Sign
What Do Employees Want? How to Attract and Retain Workers for Your Small Business

Many business owners still struggle to find and keep employees, whether small businesses operate in-office (store or restaurant), virtually, or in a hybrid environment.   As the nation continues to operate at nearly full employment, keeping your staff happy and onboard is even more difficult. Several recent surveys of U.S. employees reveal some challenges small business owners face and how they cope with them.

employee and owner fist bump bonding time in cafe happily
How to Cover for Employees When They’re Gone for an Extended Period

If the past few years have taught small business owners anything, it’s the unpredictability of life. Assuming that your SMB weathered the pandemic, you are understandably concerned about shoring things up ahead of the next crisis. If you’re starting your own company, you’ll want to adopt a few tried-and-true practices to guard against the unexpected.

black owner in food truck taking order
How to Handle Racism in a Small Business

As a small business owner, it’s essential to know how to tackle intolerant customers professionally while protecting your employees from racist experiences.


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Funded, in part, through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.

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