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Protecting Your Small Business from Friendly Fraud

If you run a small business, you know how hard it is to keep up with your customers’ needs, especially when dealing with chargebacks. Despite your best efforts, customers can dispute a legitimately authorized transaction in less time than it took to complete the original purchase. This can create additional work for you and jeopardize the health and reputation of your business – all while the customer is committing “friendly fraud” along the way.

What Is Friendly Fraud, and How Does It Happen?

Friendly fraud, also known as first-party misuse, occurs when customers abuse the chargeback system by

Unlocking Opportunities with Diverse-owned Business Certification

Is your company a minority, woman or other diverse-owned business enterprise? If so, you might be missing out on valuable opportunities to grow your business.

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Decoding SaaS Revenue Metrics

Privately held companies that offer Software as a Service (SaaS) utilize additional metrics to measure and analyze their financial performance. The three most common are Annual Recurring Revenue (ARR), Monthly Recurring Revenue (MRR), and Committed Annual Recurring Revenue (CARR).

Navigating Licenses and Permits: What Small Businesses Need to Know

Without the right permits, licenses, and other documents, your business could face issues, so let’s break down the basic ones and discuss some of the most important factors to consider.

Tips for Accessing Capital for Black Business Owners

Navigating the funding landscape can be challenging. Still, numerous opportunities specifically cater to Black-owned businesses.

When should you switch from a bookkeeper to a CFO

When to Transition from Bookkeeper to CFO

Tips on when an early-stage company should hire a bookkeeper, controller, fractional CFO or full-time CFO to enhance their financial operations and position the company for continued growth and profitability.

Why and When a Startup Should Consider a Financial Audit

While there isn't a hard and fast rule about when a company should conduct its first audit, certain milestones and factors can indicate the appropriate time to initiate the process.

Digital Payment Options for Small Businesses

Diversifying payment options, including digital and contactless, is crucial for small business growth, offering convenience, security and expansion opportunities.

Know Your Target Audience: Market Research Guide

A solid understanding of market research is essential for small businesses to establish themselves in a competitive market.

Business Finance: The Perks of Getting a Business Credit Card

Business credit cards provide advantages not found in personal credit cards, such as higher credit limits, more robust rewards programs, expense tracking and additional perks tailored to the needs of businesses.

Business Lessons Learned from Sum Bar's Success

Khailing Neoh, the founder of Sum Bar, a unique Dim Sum restaurant and bar in Greenville, South Carolina, shares her entrepreneurial journey and the lessons learned from establishing a culturally rich dining experience.

Is a Food Truck Business Right for You?

Chances are you're interested in starting a food truck business because friends and family love your food, and you're passionate about preparing it. However, succeeding in the food truck business requires more than just great food at competitive prices.

Starting a food truck business requires careful planning, preparation and hustle. It's about more than just the food; owning and operating a food truck can be stressful and time-consuming, requiring financial and operational management skills and good business sense.

Food trucks are a significant and growing $2.2 billion industry segment in