If you're a small business owner, the key to customer service is providing your customers with what they want, where they want it, when they want it, and how they want it. But small businesses don’t have to be Walmart or Amazon to reach the upper echelons of the omnichannel customer service realm.
In other words, success often comes to those who innovate outside the existing rules, and that usually requires a change in business models.
In this webinar, nationally-recognized CRM expert Gene Marks will share the marketing moves successful people are doing right now to profit next year. Read more