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Score Faqs
Frequently Asked Questions About SCORE

SCORE provides expert guidance and assistance to thousands of start-ups and existing businesses, just like you. Below you will find a few points that we believe may be helpful as you engage with your mentor.

What Is SCORE?

SCORE is a nonprofit association comprised of 11,200 volunteer business mentors throughout the U.S. and its territories. There are 370 SCORE chapters in urban, suburban, and rural communities. SCORE members are trained to serve as mentors and advisors to aspiring entrepreneurs and business owners. These services are offered at no fee, as a community service. SCORE was formed in 1964 and over 4.5 million Americans have utilized SCORE services.

What services does SCORE offer?

SCORE offers free mentoring and low-cost workshops and seminars. Workshop topics are chosen to help address specific interests in a given community. Workshop topics put on by the Susquehanna chapter have included: Developing a Business Plan, Starting A Business, Getting Funding For Your Business, Business Accounting and Financial Reports, Marketing Techniques For A Small Business, Developing a Marketing Plan, and Leadership & Management (See Workshops).

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Is my business eligible to get help from SCORE?

Any small business can get SCORE mentoring. Whether you are starting a business, experiencing problems, or need assistance in growing or buying/selling a business, SCORE can help. All mentoring is strictly personal and confidential.

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How many people has SCORE helped?

Since 1964, SCORE has helped over eight million entrepreneurs and small businesses. It provides about 450,000 business services a year. In Susquehanna County, SCORE mentors about 500 entrepreneurs a year.

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How can SCORE help me?

In times of economic change, you must be diligent in preparing advance plans. Begin by developing a business plan with realistic sales projections and a plan to hold the line on costs. SCORE can provide advice to help you develop or update your plan.

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What is meant by mentoring?

All clients, whether involved in a start-up or existing business, may benefit from mentoring on a one-time or repeat basis. Mentoring refers to a situation where an existing business decides it needs special help on one or more aspects of its daily operations. Under these circumstances, a SCORE mentor will be assigned  to establish the precise nature of the assistance required; then one or more mentors with the expertise needed will be called in to work with the client until the problem is resolved.

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How does SCORE help women entrepreneurs?

Women now employ 11 million people and own one-third of the total number of businesses with fewer than 500 employees. SCORE is serving an increasing number of women entrepreneurs: Over 40% of SCORE’s individual mentoring clients are women and more than 4,000 women a month attend SCORE workshops.

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Are business secrets safe with SCORE?

Yes. All SCORE business mentors honor the client’s right to proprietary and confidential information. Client information remains confidential. All SCORE mentors abide by an association Code of Ethics which includes protecting the confidences between client and mentor. Each year, mentors reaffirm their commitment to the SCORE Code of Ethics.

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How does SCORE help minority entrepreneurs?

Minority-owned businesses employ more than 4.5 million people and own more than three million businesses. Nationally SCORE is serving an increasing number of minority entrepreneurs: Over 16% of SCORE’s individual mentoring clients are minorities and more than 1,000 minority entrepreneurs a month attend SCORE workshops.

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What does it take to become a SCORE Volunteer?

SCORE mentors come from a variety of occupations and backgrounds.  Many owned small businesses for years while others worked for major firms such as Armstrong, General Electric and Unilever. Their backgrounds and skill areas are widely diversified.  They span all generations and minority/ethnic groups.  If you feel you have the qualifications, please contact the SCORE Susquehanna office (717) 845-8830 to initiate the interview process.

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1165 Herndon Parkway, Suite 100
Herndon, VA 20170
(717) 845-8830

Copyright © 2023 SCORE Association,

Funded, in part, through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.

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