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Wide Receiver Makes Customers Feel like Superstars Pierre Garcon is a star wide receiver in the NFL for the Washington Redskins. In addition to quick moves on the field, he owns SpinFire Pizza, known for making pizzas in 90 seconds. SpinFire prides itself on great customer service; doing the right thing for the customer and making sure they are... View
Great Ways to Grow Your Social Media Following For small businesses, social media is becoming more important all the time as a way to get noticed, build a brand and attract and engage with customers and prospects.  View
Where to Get IT Help Where to Get IT Help When You Don’t Have It In-House Getting your to-do list down to a manageable size is every small business owner’s dream. But if your to-do list includes IT tasks, and you can’t afford to have an IT person on staff, where do you turn? Here are some... View
Tips for Saving on Equipment 11 Tips for Saving on Office Equipment Whether you’re setting up your first office, expanding into a new location or simply replacing outdated office equipment and furniture, investing in new equipment can be a big expense for a small business. Here are 11 ways to save money without... View
Sourcing Responsibility to Vendors Could Be Your Biggest Mistake In a recent survey, the Institute of Internal Auditors Research Foundation found that third-party vendors play an important role in about two-thirds of businesses across the country. For small businesses especially, this business practice has become the norm, and for good reason. Vendors can cut... View
Failure to Launch: 6 Mistakes That Can Doom Your New Business During my years of working with business owners, I’ve seen a lot of companies fail — and fail quickly. In fact, according to the U.S. Small Business Administration, nearly half of all businesses shut down within their first five years.  View
Six Steps to Starting a Business While Still Employed Starting a small business can be scary. And if you’re trying to do it while still holding down a full time job, it’s all the more difficult on top of scary.  View
Pasos Sencillos Para Iniciar su Negocio Cada pequeña empresa comienza con un sueño. Pero, necesita más que ideas para lograr sus metas. Necesita conocimientos y recursos para ayudar a hacer su sueño realidad. SCORE y Canon entienden lo importante que es tener comunidades de pequeños negocios... View
How to Measure and Improve Customer Loyalty Having satisfied customers is great. But having loyal satisfied customers can be vastly more important to the long term success of your business.  View
7 Ways to Improve Your Sales Pitch and Sell More Here’s one thing that nearly all small businesses need to stay alive and grow – more business. But not all business owners and entrepreneurs have optimized their approach to a sales pitch. It takes more – in some cases much more – than simply laying out features and... View