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A New Normal for Small Business Health Insurance Increasing numbers of small businesses are not offering employer-provided health insurance due to the high costs. At the same time, “Obama Care” (the Affordable Care Act) has made it easier and cheaper for most individuals to buy their own insurance via the new health care exchanges. View
Infographic: Customer-Friendly Websites Did you know just 51% of small businesses have websites? And many of those do not have customer-friendly websites and are missing out on valuable opportunities to engage clients and convert visitors to sales. Learn more about small business website trends in this SCORE infographic. View
How To Move To A Paperless Office Looking to make the switch to a paperless office? Or, perhaps you just need a better way to store, sort and share your digital files? In either scenario, document management software is your solution. There’s a lot of cloud-based services out there that allow you to store files remotely.... View
3 Questions to Ask Before Starting An Etsy Shop Etsy has become one of the most popular online selling platforms for hobbyists, artists, and craft supply providers. Although it is certainly possible to be successful selling on Etsy, here are 3 important questions you need to ask yourself before you take the plunge and open a shop. View
Tips for E-Commerce Success on Etsy and Beyond If you’re a small business owner who makes physical products but who has never sold online, Etsy is a great place to get your feet wet. This popular online marketplace helps sellers of handcrafted, vintage, or unique factory-made products connect with interested buyers. Once you’re... View
Interview With Santa One of the best parts of this gig is that I get to meet so many interesting people and entrepreneurs. Starting next week, I will be reporting on what many of them shared with me over the course of the past year as I begin my annual two-part, Top Trends in Small Business column. So stay tuned. View
Podcast: Quality as a Marketing Tool The SCORE Small Business Success Podcast features interviews with the best and brightest in the world of small business, covering topics such as business plans, financing, marketing, human resources, SEO, social media and more. In this podcast, SCORE mentors chat with Bob Theis... View
50 Tips for Business Owners MassMutual and SCORE are pleased to provide you with 50 Tips for Business Owners. In partnership since 2011, our goal has been to help educate business owners on how to bring their ideas to life, all while helping them protect what matters most. View
How to Create a Service Culture A great many business owners talk about the importance of customer service. But few have actually succeeded in building a business that’s truly serviced oriented.  View
How Do You Know It’s Time To Rebrand? Your visual identity is important. It tells customers everything they would need to know about your business without saying a word. It’s your brand. Because of this, changing your visual identity shouldn’t be taken lightly or done often. So, how do you know when it’s time to... View