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Accessibility For Small Businesses

Increasing accessibility improves employee productivity, retention and company morale.

Among business owners who reported making accommodations for employees with disabilities:

• 86% said this helped retain qualified employees.
• 59% said this increased company productivity.
• 61% said this increased company morale.
• 24% reported increased profitability.

Ensuring inclusivity and accessibility can expand the business market:

• Americans with a disability have a disposable income of $490 million.
• 71% of users with a disability will simply have to leave a website that is not accessible.
• 79% of companies found inclusive software improved usability and customer experience.

Designing for accessibility drives innovation, and improves general usability:

• Android’s screen-contrast design helps everyone, regardless of visual ability, see their smartphone screen in the sun.
• Closed captioning, originally created for people who were deaf or hard of hearing, is now a standard practice.

Most employers report no or low cost for accommodating employees with disabilities:

• 49% of employers report no cost for accommodating employees with disabilities.
• 43% of employers report a one-time cost.
• Only 8% of employers report an annual, or a combo annual and one-time cost.

Infographic designed by Easel.ly.