Online Workshops

Personalization Strategies to Attract and Retain Customers
This free online business workshop will discuss one-on-one marketing tactics and personalization strategies, provide case studies of innovative,...
5 Ways Customer Experience Can Increase (or Decrease) Your Revenue, Client Retention and Overall Brand Image
Many companies claim to provide outstanding product and service. But the client’s perception is the ultimate truth. By 2020, Customer...
Client Retention Practices for Today's Competitive Business Landscape
Client Relationship Mastery™ is the solution to the problem, "How do I keep my clients for the long term?" Whether large or small,...