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Heather Turner

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Meeting Preference: In Person, Phone, Video

Languages: English

How I Can Help You

I am passionate about helping small businesses succeed and thrive at every stage of their journey. SCORE played a pivotal role in my business journey back in 2003, and I continue to see its immense value—not just for startups, but also for established businesses seeking fresh strategies or overcoming challenges.

Before launching my own business, I spent 20 years in the restaurant industry in the back of the house, the last 8 as an Executive Chef running restaurants (1983-2003) and an additional 20+ years working in hospitality consulting. I can help small lodging and restaurant businesses grow their marketing, streamline their operations, enhance their customer service and boost revenue. This includes assisting with food costing, menu design and menu development. This experience has been extremely helpful in assisting businesses in any industry. I am a published author of three business books; one for restaurant planning, one on hospitality marketing and one on business location planning.

Today, I specialize in teaching digital marketing (NOT e-commerce) and social media strategies tailored to all businesses, with a focus on practical, measurable results, including teaching clients to use AI to help their business, as well as streamlining and optimizing business organization and operations. I have experience as a keynote and educational speaker at conferences and association events nationwide, sharing expertise in marketing and hospitality operations. I also am a volunteer and board member of several non-profits and love volunteering for SCORE.

I love to assist a wide range of small businesses and non-profits, assisting in business planning and business plan writing, both online and offline marketing, branding, graphic design, social media, computer and social media instruction in addition to operations.

In 2025 and beyond, whether you need assistance with a business plan, marketing help for any type of business, or hospitality needs from restaurants to food trucks to catering and legal lodging. I am happy to help your business succeed and thrive.

Areas of Expertise

  • Advertising
  • Branding
  • Business Plan
  • Customer Service
  • Cybersecurity
  • Digital Marketing
  • Management & Operations
  • Marketing
  • Marketing Strategy
  • PR/Media
  • Pricing
  • Social Media
  • Strategy Development
  • Technology
  • Websites

Industry Experience

  • Advertising, Design, & Marketing
  • Arts, Entertainment, & Recreation
  • Business Consulting & Coaching
  • Food & Beverage
  • Media & Publishing
  • Nonprofit
  • Professional Services
  • Public Relations & Communications
  • Restaurant & Bar
  • Travel, Hospitality, & Tourism
  • Website Development
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CONNECT
712 H St NE PMB 98848
Washington, DC 20002
1-800-634-0245

Copyright © 2025 SCORE Association, SCORE.org

Funded, in part, through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.

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