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Nextgen Retail- Integrating On and Offline for the Perfect Customer Experience
Online Course
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About the course

The new retail model requires a successful integration of the digital and physical worlds. Regardless of your tech skills or know-how, you can learn to take your retail business to the next level.

In this session, Angel Cicerone, President of Tenant Mentorship, will take you through easy-to-implement omni-channel ideas that provide a frictionless and perfect experience for today’s customer.

We’ll cover:

  • Selling online vs. marketing online – which is right for you?
  • Easy omni-channel hacks
  • Embracing technology
  • The importance of data
  • Putting the welcome mat out on your digital doorways

BROUGHT TO YOU BY Kimco Realty

Headquartered in New Hyde Park, N.Y., Kimco Realty Corporation is a premier owner and operator of open-air shopping centers. The company owns interests in approximately 500 U.S. shopping centers comprising over 80 million square feet of leasable space across 35 states and Puerto Rico.  Publicly traded on the NYSE since 1991, and included in the S&P 500 Index, the company has specialized in shopping center acquisitions, development and management for more than 50 years.

More from Kimco Realty

ABOUT THE PRESENTER(S)

Angel Cicerone - Tenant Mentorship

Angel has created a unique platform to assist locally-owned retailers create thriving businesses. Her company, Tenant Mentorship, works with small retail and restaurant owners on behalf of the country’s largest landlords to help launch, grow and save small business and enjoys an unprecedented success rate.

Angel Cicerone

Founder and Speaker, Tenant Mentorship

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1165 Herndon Parkway, Suite 100
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Herndon, VA 20170
(504) 589-2356

Copyright © 2023 SCORE Association, SCORE.org

Funded, in part, through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.

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