Susan Sheahan


New Buffalo, MI


How I can help you

HOSPITALITY PROFESSIONAL - Innovative and progressive hospitality management leader, experienced within both profit and non-profit organizations. Recognized for multiple strategic initiatives and ability to identify and reach key performance objectives. Specialization in project management, construction, recruitment and building profitable food & beverage operations. Developed training and operating standards to achieve national recognition for quality, service and member satisfaction in the private club industry. Established initiatives for attaining, promoting and maintaining high performance teams. Currently a small business consultant with Marketing, Sales and Hospitality specialization.

SCORE, Northwest Indiana Chapter, SBA ; 05/2014 - Chair, Certified Consultant; Advanced Business Mentor

C4C CONSULTING - Principal, Business Advisor, Service Academy Trainer

General Manager, Assistant General Manager, and F&B Director positions during career; Union League Club of Chicago, Orchard Lake Country Club, Pine Lake Country Club, Birmingham Athletic Club

PROFESSIONAL SERVICE AND ACCOMPLISHMENTS Certification for Advanced Mentoring, Small Business Administration, SCORE Program 2014 Greater Chicago Club Managers Association: Scholarship Committee, National Student Conference 2010 Club Managers Association, Adviser and Program Instructor; Assistant Manager in Development Program 2007 Detroit Club Managers Association, President 2004-2005 Detroit Club Managers Association, Educational Chairman, Treasurer, Secretary, Vice President. CCM Certification in Club Management, Hotel Management, Strategic Leadership

Recipient of National Excellence in Club Management Award. 2004. 


<p> Bachelor of Arts/ Literature, Sciences Arts, Cum Laude;University of Michigan, Ann Arbor, MI C.C.M., Club Managers Association of America, Certification: Michigan State University, East Lansing, MI;&nbsp;Recertified through 2021 ; Business Management Institute IV Cornell University, School of Hospitality Business Management Institute V: Strategic Leadership;UNLV University of Nevada, Las Vegas, NV Certified Chief Executive (CCE), Club Managers Association of America, April 2014</p>

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