How I can help you
I have 30 years experience running hospitality and retail operations such as food service, hotel and bookstore operations. In the process, I have implemented a variety of software systems to run these operations and understand how technology can help or hurt efficiency. I have managed over two hundred union and non-union employees and understand organizational structure and employee motivation. I believe that successful management of any business requires good planning, regular measurement of performance and motivated employees. My strength is analyzing and identifying the fundamentals necessary for success.
Areas of Expertise
- Business Strategy & Planning
- Business Operations
- Human Resources & Internal Communications
Industry Experience
- Professional & Business Services
- Accommodation & Food Services
- Retail & Wholesale Trade
Education
M.A. from Loyola University Chicago, BA from Northern Illinois University
