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Mark Richenderfer 557 Lake Colony Dr. Vestavia, AL 35242 markrichenderfer@aol.com 205.919.7000 http://www.linkedin.com/in/mrichenderfer summary Senior supply chain, operations, operational excellence, finance and IT executive with 20+ years of domestic and international experience. Known for creating and driving change, capitalizing on new opportunities, and developing and leading high performing teams. Accomplished in the following competencies: Profit improvement through aggressive material cost reduction and containment Certified Six Sigma Black Belt In-depth finance knowledge managing P L’s and Operating budgets of $2.0B+ Sales Operations Planning Process design and implementation Building and leading high performing teams New product introduction – concept through launch Design and implementation of global end-to-end supply chain processes/best practices Experience managing complex product environments Operational Excellence (OE) – design through execution achieving exceptional rather than expected results PROFESSIONAL EXPERIENCE OE EXECUTION LLC- Birmingham, Alabama 2012 - Present Design and implementation of the strategy, process and analytics needed to enable companies to determine the feasibility and risk assessment of expansion into new markets/countries, Go-to-Market strategy (new product), or business model redesign. Operational Excellence and Supply Chain process assessment and recommendation for improvements including the implementation of best practices. TRANSWORLD BUSINESS ADVISORS – Healthcare Practice Lead Consulting and advising companies through the complete M A process (including due diligence) for both Sell-Side and Buy-Side transactions. Additionally, business valuation, assessment for improving value and evaluating strategic alternatives. HEWLETT-PACKARD ENTERPRISE (contracting with ReNi Analytics) Develop future state best practice process and IT architecture to support the new supply chain capabilities needed for operating a customer centric networked supply chain post-split. Identified $800+M in savings and enhanced revenue Delivered a detailed implementation / change management plan to achieve savings CHEP - Value Proposition and Business Model Applications Business model redesign, new product development, and development of business strategy and growth plan. Complete Business Model Redesign including a multi-year map that details changes being made, improvement in asset utilization, and new channels for growth. Change management plans on methods/alignment to ensure a smooth transition. Detailed roadmap for first new product launch in 20 years. Included a robust market assessment/sizing, business case, business model, design, pricing and competitive response (design through launch). Detailed strategy developing new verticals, products and services producing 3%+ growth year-over-year. Infosys 2011 – 2012 Infosys Limited ($7.3 Billion Sales) is a global leader in consulting, technology and outsourcing. Senior Principal – Business Consulting (Retail, CPG and Logistics) Led engagements with Global Clients to address enterprise level strategic problems and implement global best practices. Conducted client workshops to validate requirements, prepare approach, audit results and present results. Drove change management plans on methods/alignment to ensure smooth transition at client organization Implemented Best Practice Business Processes to successfully incorporate business growth and expansion (including KPI’s, Scorecards and Reporting) resulting in savings of Cost Avoidance of a complete ERP implementation. Worked with client to implement Best Practice Business Process standardization across Business Units including Change Management, Change Control Board, Organization design and System enhancements (including KPI’s, Scorecards and Reporting) with anticipated savings estimated to be $5 - 7 MM. Worked with client to design Standardized Business Processes, Organizational design and System enhancements to enable the Company to move from autonomous Operating Companies to a one Company structure with Divisions (including KPI’s, Scorecards and Reporting) with anticipated savings estimated to be $50+ MM HOUGHTON MIFFLIN HARCOURT, Orlando, FL 2010 – 2011 HMH ($1.0 Billion Sales) is a global provider of pre-K – 12 education solutions and publisher of renowned and awarded novels, non-fiction, childrens books and reference works. Vice President Global Supply Chain Responsible for the development, documentation, and execution of a global comprehensive supply chain and the synchronization of people, process and technology enablers to ensure successful execution across Product Launch, Demand Planning, Supply Planning, Buying (Direct and Indirect), Inventory Control and Operations, Inventory Management, Logistics and Distribution. Implemented end-to-end comprehensive Supply Chain Processes from Vendor through Customer (including KPI’s, Scorecards and Reporting). Eliminated non-value-added processes and Outsourced non-core processes to third party vendors. Increased Customer Service to 100% across Core Customers/States. Delivered $30+ MM in savings through Procurement savings, Inventory reduction, Obsolete Finished Goods reduction and Transportation/Logistics savings THOROUGHBRED, Zeeland, MI 2007 – 2010 Pick, pack, and ship leader with a prestigious client base including Herman-Miller and Steelcase. Supply Chain/Operational Excellence Consultant Contracted by the President for the implementation of an end-to-end Supply Chain and Operational Excellence for this fast growing (50+% year-over-year) fulfillment Company. Implemented a competitive-advantage-conferring end-to-end SCM solution that provided a competitive advantage resulting in the winning of a major new Customer (35% increase in business). Negotiated a Joint Venture that delivered profitable growth, operating cost reduction, and Market expansion THE PERRIGO COMPANY, Allegan, MI 2005 – 2006 Senior Vice President Supply Chain Responsible to design and implement Best Practices and end-to-end Supply Chain Processes, create direction for the Global Supply Chain Organization, and implement best practice in the Supply Chain Systems. Implemented end-to-end comprehensive Supply Chain Processes from Vendor through Customer (including KPI’s, Scorecards and Reporting). Implementation of Sales Operations Planning Process resulting in: Forecast accuracy improvement from 30 percent to 70 percent Inventory Turns increase from 7 turns to 10 turns Aged Inventory reduction from $10 million to $3 million Finished Goods Inventory reduction of 35% education Master Certificate Six Sigma, Villanova University Villanova, PA, MBA, Finance (Minor: Operations Research), Drexel University, Philadelphia, PA, B.S., Accounting, Villanova University, Villanova PA, Certifications Associations Certified Six Sigma Black Belt and Green Belt Certified Lean Sensei Apics – Certified Supply Chain Professional (CSCP) Apics – Certified in Production Inventory Management (CPIM) Member, Council of Supply Chain Management Professionals (CSCMP) Member, Association for Operations Management (Apics) Member, Institute for Supply Management (ISM) Volunteering SCORE – Birmingham Alabama Chapter Chapter Chairman 2014 – Present The SCORE Association “Counselors to America’s Small Business” is a nonprofit association comprised of 13,000+ volunteer business counselors throughout the U.S. and its territories. SCORE members serve as counselors, advisors and mentors to aspiring entrepreneurs and business owners. These services are offered at no fee, as a community service Habitat for Humanity – Birmingham, Alabama 2013 - Present

Areas of Expertise

  • Accounting & Cash Flow
  • Operations
  • Product Development & Manufacturing
  • Strategy & Planning

Industry Experience

  • Manufacturing
  • Professional, Scientific, & Technical Services
  • Transportation & Warehousing

Communication Methods

  • In Person