How I can help you
Perhaps I can help you best in areas of retail and wholesale merchandising, marketing to a regional or local customer base and developing customer service that will delight both your employees and your customers.
I have 30 years of experience in retail and wholesale mid-size regional chain store management, merchandising and marketing. I have been involved as a retail store manager, purchasing/importing agent, customer service training developer and workshop leader as well as director of a division in a $15m regional corporation in Pennsylvania from 1972 to 1997. I have also operated as business administrator and marketing manager for a family owned book store. And I served for 17 years as Lead Pastor of a United Methodist Church in South Central PA from 1997 to 2014.
Are you considering starting a retail business or opening a store? As I have been through this process I can help you, as my client, to get the business off the ground and to build a merchandising and marketing strategy.
I have a specific affinity for customer and employee satisfaction as much of my last 50 years has been spent in developing sound employee and customer relations with the goal of DELIGHTING and teac hing both employees, customers, and parishioners.
I retired from business when called into United Methodist Ministry where I lead our congregation through two small church building projects.My primary skills there were in leadership training, personal counsel and of course preaching. Since my second retirement from ministry in 2014 I have been involved as a volunteer, in two different local churches, and as a board member in three different local non-profits primarily as secretary of the board.
My experience in working in non-profits may also be valuable to you as a client.
Areas of Expertise
- Business Strategy & Planning
- Business Operations
- Human Resources & Internal Communications
- Sales, Marketing & Public Relations
- Transportation & Warehousing
- Retail & Wholesale Trade
- Nonprofit, Public and Professional Organizations
-1968: Graduate of John Harris High School, Harrisburg, PA. -
1969-1995: Adult Continuing Ed and Credit Courses in business and general management At Franklin & Marshall College, etc.
-2000: Associates Degree from Lebanon Valley College, Lebanon, PA.
-2008: Completed Advanced Seminary study toward a master’s degree in theology after five summers at Wesley Seminary, Washington, DC, and Masters of Divinity courses at Asbury Seminary, Wilmore, KY, Evangelical Seminary, Myerstown, PA, and Eastern Baptist Seminary, Phila, PA.
-2015 to present: Continuing ed in administration of Florida resident owned mobile home parks.