Graduated from Bowdoin College in Brunswick, ME, and immediately became a 2nd Lt Tank Platoon Commander in the 3/4 Cavalry assigned to the 25th Division, US Army, training for combat in Vietnam. Upon return to the East Coast 2 years later worked for over 25 years as an executive of large service teams for AT&T, with more than 20 different managerial assignments and 7 relocations of residence. Assignments included managing several large teams of employees responsible for customer service, billing, and installation of telephone service, as well as several staff assignments in New York City, Boston and New Jersey related to IT and Quality Assurance implementation technologies. He received an early retirement, immediately started his own consulting business as a “Quality Assurance Process Consultant” for Engelhard, an international world wide precious metals business, tripled his income, and worked with various management teams throughout the world on how to decrease their costs, improve efficiency of operation, and improve the quality of their products. These assignments gave him experience on the need to develop clear financial goals and more efficient processes, how to perform research to understand your market and its needs, how to use the latest available technologies to improve business results, and how to compete to make a good net margin every month. Because of the expansion of Apple’s operating system, he is now using both PC and iMac/MacBook Pro products to assist his clients. He recently received an SBA (Small Business Association) award for his work supporting Vets starting their own businesses.
Within the last few years has developed and given 10-12 week courses on how to start a business and do it successfully, mentored and coached Kenan-Flagler graduate students on how to design a good business plan, mentored many startup businesses as well as existing businesses in the Durham area, and has periodically performed on-line SCORE mentoring across the country. Effort is made to teach new businesses on how to “manage by the numbers successfully” and how to use margins to improve profits.
Bowdoin College - 1962 in addition attended some graduate school courses provided by AT&T while attending their initial management training program that started in 1962.