How I can help you

As someone with many years of experience in the hospitality industry, I can help small lodging and restaurant businesses grow their marketing, streamline their operations, enhance their customer service and boost revenue.

In 2003 I started my own business working with bed & breakfasts, restaurants and other small businesses doing website design, graphic design, social media, computer and social media instruction, and hospitality consulting. Currently I focus on teaching digital marketing and social media, and I am a keynote and educational speaker at conferences and association events around the country. I also work part-time (ie I got roped into it :) as the Marketing Director for the Association of Hospitality Professionals (ALP) formerly known as PAII, the largest non-profit national bed and breakfast association in the US. I am very involved with Toastmasters International and am a DTM X2 (Distinguished Toastmaster Award). I love helping small business grow and succeed. In 2003 SCORE helped me start my business and now it is time for me to give back.


Areas of Expertise
  • Business Strategy & Planning
  • Non-Profit
  • Business Operations
  • Technology & IT Services
  • Sales, Marketing & Public Relations

Industry Experience
  • Arts, Entertainment & Recreation
  • Accommodation & Food Services
  • Professional & Business Services
  • Nonprofit, Public and Professional Organizations


Culinary Institute of America Graduate

Multiple Continuing Education Courses and Certifications

Heather  Turner

Communication Methods

  • Phone
  • Video