Frank J DeSantis

Most recently, a program director for a business incubator that helped start-up companies, Grow their Business, Develop Business Skills and Create a Sustainable Scalable Business Model. A proven General Manager who has combined customer focused, operationally driven, P L accountability, plus strategic business development experience and customer relationship marketing management to produce company recognized results in the Retail industry. District Manager: 9 stores - 200 Million in sales; Manager, Customer Relationship Management and Privacy; Retail Direct Mail Process - $1BB revenue, $125 MM expense. Marketing Manager - multi-channel, web-based program, using internet based campaign management and reporting software; Director, Strategy Business Development; Store General Manager - $45 Million store with a staff of 13 managers and 400 associates.; Region Human Resource Manager -Administered HR policies including compensation, benefits and employee relations, for 110 units and 20,000 associates. Managed a staff of 25+ associates; Negotiated union contracts and successfully preserved non union workplace in 5 union drives; Campus Recruiter; Managed a Management Training Center; 30+ college graduates