How I can help you

More than 20 years of experience in Marketing & Sales roles in multinational technology driven companies. Surpassed sales goals and achieved double digit growth, developed distributor structure for sales, increased customer satisfaction index by 25% across the region and boosted brand awareness.
Experienced in regional management, Multichannel strategies, Customer experience and contact center management.Experienced in regional management, Multichannel strategies, Customer experience and contact center management. Orchestrated all sales and marketing initiatives and managed the annual budget. Defined metrics to measure plan success and determine best strategy for resource allocation.
Sourced and retained sponsors and collaborated with outside graphic designers to produce company collateral, website, email campaigns, ensuring brand and message consistency. I was responsible for demand generation for Top Accounts, Strategic/Portfolio Industries and General Business Accounts with specialization by cross industry and Solutions.
Territory and Business Planning with Regional Channel Partners, 100% Indirect Sales model for SME market. Manage Regional Channels Partners Business Relationship Developing Channels capable of delivering revenue with Volume business. Manage Channel forecast, pipeline and demand generation plans. Ability to manage multiple complex projects simultaneously, a background in alliances and channels and a solid understanding of partnering strategy

Areas of Expertise

  • Business Plan
  • Customer Service
  • Franchising
  • Management & Operations
  • Marketing
  • Product Development
  • Strategy Development
  • Technology

Industry Experience

  • Construction
  • Education
  • Professional Services
  • Wellness, Healthcare, & Home Health

EVELYN QUERALES

Communication Methods

  • Email
  • In Person
  • Phone
  • Video