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Headshot of Ernest Racine
Ernest Racine

We will do our best to match you with this mentor (depending upon their schedule) or another similarly experienced mentor.

Request this mentor

Meeting Preference: In Person, Phone, Video

Languages: English

How I Can Help You

With significant experience in strategic and tactical planning, I can help your business establish, update and implement your business model and business plans. I have done a lot of work on new product and service development, and optimized operations through process improvement and training programs. My experiences include a major focus on call center operations and management for customer technical support. Althrough my career centered on high tech in larger companies, I grew up in a small business household, learned the challenges of small businesses at the dinner table and maintained involvement in a family business.

Areas of Expertise

  • Business Plan
  • Customer Service

Industry Experience

  • Information Technology
  • Professional Services
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CONNECT
712 H St NE PMB 98848
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Washington, DC 20002
(508) 753-2929

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Funded, in part, through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.

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