How I can help you

An Information Technology maintenance business manager with extensive experience supporting large organization supplier and end user maintenance contracts. Expertise includes handling internally delivered and subcontracted hardware and software customer support requirements and management, including system and administrative requirements for quotes, orders, tracking, registering, delivery, invoicing and payment for multi-vendor warranty and maintenance. Proficient with managing product lifecycle considerations, end-to-end business processes and delivery issue resolution required to support internal and external customers. Key experience and skills sets include: Problem Identification/Root Cause Analysis Business Process improvement Policy/Process Development/Implementation Contract Negotiations Project Management Vendor Management Contract Administration Asset Management

Areas of Expertise

  • Business Plans / Startup Assistance
  • Customer Relations
  • Operations
  • Other
  • Technology

Industry Experience

  • Administrative, Support, & Waste Management
  • Professional, Scientific, & Technical Services

Cheryl Packard

Communication Methods

  • In Person
  • Phone
  • Video