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The report specifically looks at Black and Hispanic owned businesses, using both qualitative and quantitative data directly from a diverse group of roughly 3,500 small business owners across the nation.
The SCORE Megaphone report reveals that the COVID-19 pandemic caused significant disruption to small businesses, with many facing reduced revenue and supply chain issues. E-commerce became a key focus for adaptation. The report emphasizes the importance of mentorship and guidance, and highlights challenges faced in accessing government aid.
Key research findings include:
Part 1: Impact on Hispanic-owned Small Businesses
- Hispanic-owned businesses experienced greater revenue losses than non-Hispanic-owned businesses.
- A higher percentage of Hispanic-owned businesses reported that COVID-19 significantly impacted their operations, compared to non-Hispanic-owned businesses.
- Hispanic-owned businesses were less likely to receive government aid in response to COVID-19.
- Despite these challenges, Hispanic-owned businesses demonstrated resilience and adapted to the pandemic by pivoting to online sales and exploring new business opportunities.
Part 2: Impact on Black-owned Small Businesses
- Black-owned businesses experienced significant revenue losses and were more likely to temporarily close during the pandemic.
- A higher percentage of Black-owned businesses reported that COVID-19 significantly impacted their operations, compared to non-Black-owned businesses.
- Black-owned businesses were less likely to receive government aid in response to COVID-19.
- Despite these challenges, Black-owned businesses demonstrated resilience and adapted to the pandemic by pivoting to online sales and exploring new business opportunities.
Part 3: Impact on Small Businesses
- The majority of small businesses experienced a decrease in revenue due to the pandemic, with some businesses experiencing a complete loss of revenue.
- Small businesses faced challenges in accessing government aid, with many not receiving any assistance at all.
- Small businesses adapted to the pandemic by increasing their online presence and offering new products or services.
- The mental health and well-being of small business owners were significantly impacted by the pandemic, with many experiencing increased stress and anxiety.
The SCORE data report shows that COVID-19 had a significant impact on Hispanic-owned small businesses, leading to revenue losses and less access to government aid. Nevertheless, these businesses adapted by pivoting to online sales and exploring new opportunities.
SCORE's report shows that Black-owned small businesses were significantly impacted by COVID-19, facing revenue losses and temporary closures, and receiving less financial assistance from the government compared to non-Black-owned businesses. However, Black-owned businesses demonstrated resilience by adapting to the pandemic through online sales and new business opportunities.
According to a survey conducted by SCORE, 50% of small businesses are operating at a loss today and they consider stimulus checks as the most helpful form of assistance. The survey also highlights the ongoing challenges small businesses are facing due to the pandemic and the difficulties they are experiencing to remain operational.
The Megaphone of Main Street data report series by SCORE provides insights into small business trends and challenges in the United States. The reports cover a range of topics such as the impact of the COVID-19 pandemic on small businesses, financial management strategies, and marketing tactics. The data is collected through surveys of small business owners, providing valuable information for entrepreneurs, policymakers, and other stakeholders interested in the success of small businesses.
To speak with SCORE’s media relations team or request an interview with executive staff, expert business mentors or small business clients, please email media@score.org. Visit our Media Resources for data reports, FAQs and more.
