Management

Whether you have employees, virtual assistants, contractors or outside services, you need to manage and lead your team toward your business goals. In this section you will find general guidance on leadership and strategy. You will also learn how to manage employees and issues such as human resources and employee benefits. You’ll also discover how to ensure happy customers via effective customer service.

Strategy & Planning

  • Creating a Competitive Advantage This free online business workshop will help you: identify your company's competitive
  • Creating A Strategic Plan This free online business workshop will help you create a strategic plan for your company. It
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    Leadership

  • Creating A Strategic Plan This free online business workshop will help you create a strategic plan for your company. It
  • Are You Investing in Your Business, Your Employees and Yourself? Good news for the coming year: According to The Principal Financial Well-Being IndexSM:
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    Customer Service

  • 5 Ways To Use CRM Software To Drive More Sales This article goes into a detail about how to generate more sales using CRM platforms. If you are Here’s 5 ways you can use CRM software to boost your sales: Get Sales To Follow Up More
  • Using Quality as a Marketing Tool In the SCORE Small Business Success Podcast: Quality as a Marketing Tool, Bob Theis, a SCORE
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    Work/Life Balance

  • 6 Practical Ideas to Keep Your Energy Up “You don't need to follow your passions. You need to carry them with you.” 
  • 3 Tips on Juggling the Stresses of a Busy Life In the SCORE webinar “6 Tips to Help You Juggle the Stresses of a Busy Life” Nicole
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    Human Resources

  • 11 Tasks You Can Affordably Outsource Now Are you swamped with work but unable to afford hiring in house employees to help you? Your
  • Why We Insist On Cover Letters My company is in hiring mode. We recently made our first two full-time hires and are now
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    Employee Benefits

  • How a Retirement Plan Can Help Your Small Business Is your small business planning to hire in 2015? If so, you need a way to attract qualified
  • eGuide to Small Business Hiring Building your team is an exciting step, but some aspects of hiring and managing workers could Running a business on your own means you’re used to working long hours and juggling lots of
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    Legal Issues

  • Hiring and Compensating Employees for your Bar or Restaurant Before your start hiring your work force for your bar or restaurant, it’s crucial to do Before your start hiring your work force for your bar or restaurant, it’s crucial to do
  • eGuide to Small Business Hiring Building your team is an exciting step, but some aspects of hiring and managing workers could Running a business on your own means you’re used to working long hours and juggling lots of
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