Management

Whether you have employees, virtual assistants, contractors or outside services, you need to manage and lead your team toward your business goals. In this section you will find general guidance on leadership and strategy. You will also learn how to manage employees and issues such as human resources and employee benefits. You’ll also discover how to ensure happy customers via effective customer service.

Strategy & Planning

  • Before You Diversify Your Business, Consider Your Role: Small Business Lessons from Google and Alphabet Google co-founder Larry Page recently announced a new parent company for many of its projects,
  • LIVE Webinar 9/10: Get Your Business Ready for an Emergency Would your employees know what to do if a disaster hit? What if there was a serious emergency
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    Leadership

  • Before You Diversify Your Business, Consider Your Role: Small Business Lessons from Google and Alphabet Google co-founder Larry Page recently announced a new parent company for many of its projects,
  • Desarrollar un Plan de Sucesión Continuar un negocio más allá de una generación de líderes requiere No ignore la planificación para la sucesión porque cree que es demasiado lejos en
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    Legal Issues

  • 10 Ways to Minimize Business Risk - Part 1 It’s easy for entrepreneurs to become overwhelmed by the inordinate number of things that
  • Protecting Your Business with Contracts This free online business workshop will help you understand the importance of business contracts
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    Customer Service

  • What You Should Know about Customer Lifetime Value As data becomes more readily available, business owners are learning more about their customers Understanding the value a customer has to your business over five, 10 or more years is critical
  • 4 Ways to Build Lasting Customer Relationships Getting repeat business is the secret to success for every entrepreneur. But what's the secret to
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    Work/Life Balance

  • How Do You Handle Stress? Halfway through 2015, the economy is showing signs of steady improvement. And for many small
  • Finding Paradise: Build a Business, Not a Job For 20 years David Finkel has lived by the mantra of “build a business, not a job,” Q. How did you become the “Maui Mastermind?” The company started back in 2003 out
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    Human Resources

  • Desarrollar un Plan de Sucesión Continuar un negocio más allá de una generación de líderes requiere No ignore la planificación para la sucesión porque cree que es demasiado lejos en
  • Simple Steps for Growing Your Business Workbook SCORE is dedicated to helping entrepreneurs succeed. As part of that goal, we offer this Let SCORE support you as you strengthen and improve your existing business. We are proud to
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    Employee Benefits

  • How a Retirement Plan Can Help Your Small Business Is your small business planning to hire in 2015? If so, you need a way to attract qualified
  • eGuide to Small Business Hiring Building your team is an exciting step, but some aspects of hiring and managing workers could Running a business on your own means you’re used to working long hours and juggling lots of
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