Management

Whether you have employees, virtual assistants, contractors or outside services, you need to manage and lead your team toward your business goals. In this section you will find general guidance on leadership and strategy. You will also learn how to manage employees and issues such as human resources and employee benefits. You’ll also discover how to ensure happy customers via effective customer service.

Strategy & Planning

  • LIVE Webinar 6/25: Setting Goals and Staying On Track - Run Your Business with More Focus, Alignment, and Success! It’s easy for small business people to feel overwhelmed by day-to-day events and become
  • Business Plan Template for an Established Business This business plan template is a generic model suitable for all types of established business. Business Plan Elements The business plan consists of a narrative and several financial
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    Leadership

  • LIVE Webinar 6/25: Setting Goals and Staying On Track - Run Your Business with More Focus, Alignment, and Success! It’s easy for small business people to feel overwhelmed by day-to-day events and become
  • Finding Paradise: Build a Business, Not a Job For 20 years David Finkel has lived by the mantra of “build a business, not a job,” Q. How did you become the “Maui Mastermind?” The company started back in 2003 out
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    Customer Service

  • 5 Ways Small Business Can Use Customer Experience to Win Large businesses seem to have all of the advantages—economies of scale, pricing power, and
  • 5 Ways to Build Trust With Online B2C Customers For a brick-and-mortar shop owner, the chime of the front door can mean a sale just walked in. In the online B2C world, capturing a purchase means earning the trust of someone who has never
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    Human Resources

  • Simple Steps for Growing Your Business Workbook SCORE is dedicated to helping entrepreneurs succeed. As part of that goal, we offer this Let SCORE support you as you strengthen and improve your existing business. We are proud to
  • The Immeasurable Value of Continual Safety Training in the Workplace When it comes to cultivating employee loyalty and promoting workplace productivity, safety weighs
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    Work/Life Balance

  • Finding Paradise: Build a Business, Not a Job For 20 years David Finkel has lived by the mantra of “build a business, not a job,” Q. How did you become the “Maui Mastermind?” The company started back in 2003 out
  • 4 Tips to Build a Telework Plan That Will Attract Top Talent After a particularly brutal winter where record snowfall and treacherous ice storms made travel
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    Legal Issues

  • Protecting Your Business with Contracts This free online business workshop will help you understand the importance of business contracts
  • Protect Your Intellectual Property with Patents, Trademarks, and Copyrights This free online business workshop will help you understand why you must protect your company
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    Employee Benefits

  • How a Retirement Plan Can Help Your Small Business Is your small business planning to hire in 2015? If so, you need a way to attract qualified
  • eGuide to Small Business Hiring Building your team is an exciting step, but some aspects of hiring and managing workers could Running a business on your own means you’re used to working long hours and juggling lots of
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