Hiring the Right Employee
Presented by Paychex, this webinar takes you through some of the key parts of hiring the right employees. Read more
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What to Include in an Employee Handbook
A comprehensive employee handbook is a beneficial resource for communicating with your staff about key workplace issues. Employees with a clear understanding of policies Read more
Building an HR Foundation: Paving the Way for Small Business Success
Taking the leap to bring a business idea into fruition is one of the most admirable characteristics of small business owners. Read more
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5 Ways to Improve Communication Within Your Small Business
When executed effectively, strong communication can increase productivity, mitigate pitfalls and resolve issues in the workplace. When executed inefficiently, it can lead to lost revenue, employee conflict and a hostile work environment.
Get Ready for a Successful Small Business Saturday
Whether this is your first Small Business Saturday or you’ve been participating for years, review these steps for success. The big day will be here before you know it!
Five HR Pitfalls Faced by Employers
This video will show you common HR pitfalls faced by employers and some practical steps you can take to help avoid them—potentially reducing your risk of violations. Read more
Making Smart, Ethical Business Decisions
This webinar will explain causes of bad decision-making and arm you with a simple-to-use framework to help you make smart and ethical decisions. Read more
How to Protect Your Small Business If You Leave
The latest New York Life Small Business Insurance Gap survey shows 38 percent of small businesses would likely go out of business if the business owner unexpectedly died.
21 Steps to Starting a Retail Store
With so much competition, both online and off, retailers must start smart if they hope to survive and thrive. Read more
3 Tips to Get Your Small Business Ready for Tax Season
Getting an early start to your taxes can help you minimize your tax burden, increase deductions, and avoid the end of the year scramble.
6 Tips for Preparing Your Small Business for the Holidays
Now, before the holidays get hectic, is the perfect time to plan ahead for success. Prepare for a successful holiday season by reviewing these six tasks and delegating with your team.
Improving Your Customer Service is More Important Than Ever
Our latest infographic, “Happy Customers: A Win for Small Businesses!” examines the ways that customer service is coming to the forefront of the small business experience.
Infographic: Happy Customers—A Win for Small Business!
By the year 2020, customer service will overtake price and product as the key differentiator between brands. Read more
Employee Recordkeeping Checklist
The U.S. Department of Labor requires you to keep records of the following information about each employee as long as he or she works for you. Read more