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Mark Luccitti
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Meeting Preference: Email, In Person, Phone, Video

Languages: English

How I Can Help You

I help entrepreneurs strengthen their operations, build reliable teams, and create practical systems that support steady business growth. With nearly 40 years of experience in manufacturing, supply chain, engineering, franchising, and commercial cleaning, I offer clear, real-world guidance that helps owners solve problems and move forward with confidence.
What I Offer:
Operations & Productivity Improvement: I help you streamline workflow, reduce waste, improve quality, and boost productivity using simple Lean tools and proven processes.
Staffing, Hiring & Team Development: I guide owners in building effective hiring systems, improving employee retention, setting expectations, and developing leaders who can support daily operations.
Franchising & Service Business Support: I draw on my experience owning and supporting 11 commercial cleaning franchises to help you understand operations, sales, and system setup for service-based and franchise-related businesses.
Manufacturing & Facility Guidance: I assist with issues related to production flow, maintenance, equipment reliability, food handling, and quality control, offering practical solutions for small to mid-sized manufacturers. Expertise in food manufacturing and quality requirements.
Business Planning & Leadership: I help you build clear plans, improve accountability, and establish routines that support consistent performance and long-term stability.
A Bit About Me:
My background includes senior roles in plant operations, engineering, and multi-site leadership, along with hands-on experience growing small businesses. The most rewarding part of my career has been helping individuals and teams develop their skills and confidence. As a SCORE mentor, I enjoy working with owners who want to strengthen operations, grow their people, and build a business they can be proud of.

Areas of Expertise

  • Disaster Prep & Recovery
  • Franchising
  • Human Resources
  • Management & Operations
  • Work/Life Balance

Industry Experience

  • Architecture, Engineering, & Related Services
  • Business Consulting & Coaching
  • Commercial & Residential Services
  • Manufacturing
  • Recruiting & Staffing
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CONNECT
712 H St NE PMB 98848
Washington, DC 20002
1-800-634-0245

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Funded, in part, through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.

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