This session will take you through easy-to-implement omni-channel ideas that provide a frictionless and perfect experience for today’s customer.
Omnichannel Marketing for Small Businesses
What is Omnichannel, and why should you care?
Omnichannel means creating an experience for your customers that is personalized, frictionless, and continuous across channels, formats, locations and devices. It means thinking about the total set of a customer's interactions with your business, so that you can provide contextually relevant content and functionality to meet users where they are.
In this webinar, we will cover:
- The value of developing an omnichannel strategy for your business
- How to get started with creating an omnichannel experience
- Some examples of smaller business harnessing the power of omnichannel
Download the webinar transcript.
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Jordan Hirsch, Director of Digital Strategy at Phase2, is an experienced technologist, digital strategist, and public speaker. He was voted an audience favorite at SXSW Interactive and has spoken there 4 times on topics ranging from successful requirements gathering to dealing gracefully with change in life and business.
Read Jordan's full bio