Improve your Human Resource Skills (Part 2) November 6, 2018, 5:30pm EST
CDP - Community Development Partnership
CDP Conference Room
3 Main Street Mercantile, Unit 7
Eastham, MA, 02642

"ABC's of Good Customer Service"

Businesses on the Cape are based on offering products and services to full time and vacationing customers. To create loyalty and a sound base of business, you must provide gold medal service to your customers so they not only return but become your best sales reps. This workshop will explore the elements of gold medal customer service.

Presented by CDP in partnership with SCORE Cape Cod

This is part 2 of a three workshop series to improve your Human Resource skills. Many businesses on the Lower Cape hire employees. Whether you have employees currently or are looking to hire for the first time, these workshops will help you discover the tricks and keys to doing it right.

Also see next Workshop 
♦ Nov 27th -  "Managing Younger Employees - Millennials and Post-Millennials"

ABC's Of Customer Service