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This hands-on session will cover the latest trends related to online reviews, how to generate 5 star reviews, know what to do with negative reviews and much more.
Hug Your Haters - How to Embrace Complaints & Keep Your Customers
Recorded Webinar
Haters aren’t your problem … ignoring them is. If it feels like there are more complaints than ever, and that you’re spending more time and money dealing with negativity and backlash, you’re right. But the rise of customer complaints is actually an enormous opportunity.
In this eye-opening presentation, Jay reveals brand-new, proprietary research into The Science of Complaints.
You’ll learn:
- Why and where your customers complain
- How to turn customer service into a marketing advantage
- And more
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Chase for Business
Chase for Business offers a variety of solutions for business owners. Our solutions include business checking and savings to manage cash flow to business loans and lines of credit to make major purchases. Compare business checking to find the right account for your business structure and size. Learn more about Chase Business Online Banking and manage your small business with online tools and the Chase Mobile app.
Chase for Business
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Jay Baer
Jay Baer, a Certified Speaking Professional, has given hundreds of insightful, humorous presentations world-wide to audiences as large as 15,000. He is a renowned business strategist, a New York Times best-selling author of five books and an advisor to more than 700 companies since 1994.
Read Jay's full bio
Learn about customer experience, why it's important to your small business and how journey mapping can help you create a positive customer experience
