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Expert Tips to Keep Your Online Customers Excited and Engaged
Recorded Webinar
Duration: 1 Hour Language: English View webinar Viewing this webinar requires some basic information. This data is only used within SCORE and will not be distributed to any third parties.
About the event

Surviving in online retail requires constant vigilance to keep your customers excited about your products and to be able to respond to the inevitable customer turnover. Keeping your site fresh and relevant, changing up products, building a customer community – these are all must-dos to survive in ecommerce.

In this session, you’ll hear from a seasoned ecommerce expert and head of marketing partnerships for Yahoo Small Business Dan Breeden, and learn how to:

  • Obtain great, free feedback on your site at trade conferences
  • Make sure mobile users can navigate your site without hassle
  • Take cues from brick and mortar stores on easy, economical refreshes
  • Create a dynamic customer community that encourages repeat site visits
  • Extend your product line to increase cart sales
  • ‘Always be on’ for your customers for closer engagement
About the presenters
Dan Breeden
Dan has been with Yahoo Small Business since 2006, focusing on building a community of strategic partners, developers and agencies who provide the tools and expertise that small businesses need to start, build and grow successful companies.
Read Dan's full bio
712 H St NE PMB 98848
Washington, DC 20002

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Funded, in part, through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.

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