You’ll learn how to create a dynamic customer community that encourages repeat site visits, 'always be on’ for your customers for closer engagement and more.
The Culture Imperative- Drive Growth with Customer Obsession
Recorded Webinar
Business growth is of the utmost importance to all small business owners. But did you know customer experience is the new battleground for business growth and sustainable small business success starts with the people inside?
During this webinar presented by researcher and entrepreneur Ryan Estis, you will learn to drive business growth by:
- Understanding how fast customer expectations are changing, what today’s consumer wants and how to deliver a differentiated experience to drive business growth
- Exploring tactical methods to improve the talent lifecycle including recruiting, on-boarding, performance management and elevating employee engagement
- Understanding how to cultivate a high-performance culture and embrace the opportunity to improve the lives of all the stakeholders you serve
Download the webinar transcript.
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Ryan Estis
Ryan Estis has more than 20 years of experience as a top-performing sales professional and leader. As the former chief strategy officer for the McCann Worldgroup advertising agency NAS, he brings a fresh perspective. As a keynote speaker, Ryan is known for his innovative ideas on leading change, improving sales effectiveness and preparing for the future of work. Ryan delivers keynote speeches, courses and online learning with an emphasis on actionable content designed to elevate business performance. His curriculum emphasizes emerging trends influencing leadership effectiveness, sales
This presentation will share strategies that are working today for connecting with any customer, referral partner, or influencer using simple online tools.
