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The Culture Imperative- Drive Growth with Customer Obsession
Recorded Webinar
Duration: 1 Hour Language: English View webinar Viewing this webinar requires some basic information. This data is only used within SCORE and will not be distributed to any third parties.
About the event

Business growth is of the utmost importance to all small business owners. But did you know customer experience is the new battleground for business growth and sustainable small business success starts with the people inside?

During this webinar presented by researcher and entrepreneur Ryan Estis, you will learn to drive business growth by:

  • Understanding how fast customer expectations are changing, what today’s consumer wants and how to deliver a differentiated experience to drive business growth
  •  Exploring tactical methods to improve the talent lifecycle including recruiting, on-boarding, performance management and elevating employee engagement
  •  Understanding how to cultivate a high-performance culture and embrace the opportunity to improve the lives of all the stakeholders you serve

Download the webinar transcript.


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About the presenters
Ryan Estis

Ryan Estis has more than 20 years of experience as a top-performing sales professional and leader. As the former chief strategy officer for the McCann Worldgroup advertising agency NAS, he brings a fresh perspective. As a keynote speaker, Ryan is known for his innovative ideas on leading change, improving sales effectiveness and preparing for the future of work. Ryan delivers keynote speeches, courses and online learning with an emphasis on actionable content designed to elevate business performance. His curriculum emphasizes emerging trends influencing leadership effectiveness, sales

Read Ryan's full bio
1165 Herndon Parkway, Suite 100
Herndon, VA 20170

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Funded, in part, through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.

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