Translate
Learn about customer experience, why it's important to your small business and how journey mapping can help you create a positive customer experience
Can Customer Engagement Increase Your Profits?
Recorded Webinar
The key to a successful business: customers. Let’s face it, without customers you’d have no business. Yet, for a new or growing business, your budget can often be tight, and determining the best way to engage customers can be challenging. This is especially true in our fast-paced world and shorter attention spans.
In this webinar, presented by Kristie Arslan with Small Business & Entrepreneurship Council, we’ll discuss how to help improve your interactions with customers to boost your bottom line.
You will learn:
- What you need to do to establish a strong digital presence for your business
- How to attract and engage customers with content
- Tools & tips to convert online customer engagement into money in the bank
Download the webinar transcript.
SHARE THIS EVENT
Kristie Arslan
Kristie Arslan is a leading small business and entrepreneurship expert who provides guidance to policymakers on the impact of policy proposals on small businesses and develops educational content for business owners.
Read Kristie's full bio
This hands-on session will cover the latest trends related to online reviews, how to generate 5 star reviews, know what to do with negative reviews and much more.
