This hands-on session will cover the latest trends related to online reviews, how to generate 5 star reviews, know what to do with negative reviews and much more.
Build An Online Reputation That Drives More Clicks, Calls and Sales
Recorded Webinar (online)
A recent study indicates 91% of consumers read online reviews about local businesses before they make a purchase or visit a store. Reviews are social proof of how customers feel about a company’s products or services.
In this webinar, SCORE mentor Sherry Bonelli, a long-time digital marketing expert, will show the impact of customer reviews and discuss best practices for using them to market your business.
Learn the following, and more:
- How to find out what customers are saying about your business
- How consumers use online reviews to make decisions about whether to buy products and services
- How to build your business's public (and very visible) reputation to drive more traffic, visits, and sales
- The do’s and don’ts for dealing with unhappy customers
Download the webinar transcript.
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Sherry Bonelli, owner of early bird digital marketing, is a nationally recognized local SEO expert and digital marketing professional. She is a recognized national presenter, speaking at industry events, webinars and podcasts, and she's a guest columnist for some of the leading SEO and digital marketing websites.
Read Sherry's full bio