Customer Relations Resources

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Recorded Webinar

Create a Winning Customer Experience

Event Language: English
February 13, 2018, 1:00pm EST

Learn about customer experience, why it's important to your small business and how journey mapping can help you create a positive customer experience Read more

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Infographic

Infographic: Video Marketing for Small Businesses

Article Language: English

Four times as many consumers would rather watch a video about a product than read about it. Seventy-one percent of consumers who viewed a video ended up making a purchase. Read more
Blog

11 Tips for Handling Late-Paying Customers

Article Language: English
August 16, 2017

For small businesses, one late-paying customer could mean the difference between success and failure. Not only are late payments a big problem for small business, but the problem is getting worse.

Recorded Webinar

Omnichannel Marketing for Small Businesses

Event Language: English
June 8, 2017, 4:15pm EDT

What is Omnichannel Marketing and why is it important for your small business? Read more

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Recorded Webinar

Attracting Today's Multicultural Audiences to Your Business

Event Language: English
December 1, 2016, 1:00pm EST

There's a new look to today's business world: Multicultural, savvy and often female. Watch this webinar and get insights about how to best attract diverse audiences to your... Read more

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Recorded Webinar

Sales Is Out! Content and Education Are In

Event Language: English
June 2, 2015, 1:00pm EDT
Selling is dead. Traditional selling does not work. Today's customers, be they millennials or baby boomers, are drowning in marketing and advertising noise. They're... Read more
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