Customer Relations Resources

The world of e-commerce is incredibly competitive. Not only are you battling the big guys like Amazon, you’re also competing with hundreds of other small e-commerce sites selling what you sell.

Social media is where your customers are spending their time. Through social media and video, you can engage with your customers like never before.

What tactics do most small business owners use to get referrals, and which ones actually work best?

In an effort to elevate small businesses and entrepreneurs, HSN introduced its American Dreams initiative – a program designed to find and support innovators, inventors and entrepreneurs, and give them the HSN platform to share their product and their story.

Often what makes an event a “success” are the softer issues or how participants “feel” after the event. 

How can you foster that trust, especially as your business grows? Your business communication practices will need to be able to speak on your behalf.

This webinar will walk you through the steps for retail success where topics covered include how to build customer loyalty, how to better manage inventory, the benefits of empoweri Read more

A brand audit is a checkup that evaluates your brand's position in the marketplace, its strengths and weaknesses, and how to strengthen it. Read more

Real estate is a crowded market, with approximately 2 million active real estate licensees in the United States. Keep these tips in mind as you take your real estate business to the next level.

Infographics are an effective way to educate, inform and engage existing and potential customers. Read more