Customer Relations Resources

Small mistakes can be enough to drive customers away from your store, never to return. Learn 8 common “retail turnoffs” and how to avoid them. Read more

How do you build an excellent customer experience in your eCommerce store? Here are a few tips to help you do just that.

The key to customer service is providing your customers with what they want, where they want it, when they want it, and how they want it.

How can you boost your profits and increase store loyalty? Building a strong customer base that keeps coming back.

Your company should use the most innovative, convenient, and personalized customer-service methods available – and video is one of the best. Learn more.

Learn why customer experience is crucial for small business growth and the steps needed to deliver a top-notch experience for your customers.

If you're a business owner and want to give back to your community, here's how to get started.

Consumers love online reviews. They read them, and for the most part, they trust them. Now, here are five ways this simple truth affects your business.

In this webinar, we’ll discuss how to help improve your interactions with customers and establish a strong digital presence to boost your bottom line. Read more

SEO was once a specialized skill that required hiring a professional. Now, there are plenty of tools and tips you can use to improve your website’s SEO by yourself.

This session explains how to manage customer complaints and how to turn customer service into a marketing advantage. Read more

This online workshop provides a self-assessment and different approaches your company can use in understanding and responding to market changes. Read more