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How Do Different Generations Act on Social Media?

Article Language: English
May 9, 2019,

In order to successfully target your social media, you have to know where they are and what they’re doing. So, how do people of different ages use social media?

Blog

How to Get Better at Customer Retention

Article Language: English
April 29, 2019,

The key to real growth is not so much getting new customers, but getting more sales, bigger sales and long-term loyalty from the customers you already have.

Blog

How Are Your Customer TouchPoints?

Article Language: English
April 9, 2019,

This customer touchpoint tool helps you improve the way you “touch” a customer or potential customer during the entire lifecycle with your business.

Blog

Voice of Customer: Steps for Conducting Face-to-Face Interviews

Article Language: English
April 7, 2019,

Gathering Voice of Customer information is the most useful of all marketing activities. Here’s a step-by-step plan for conducting customer interviews.

Blog

What Do Customers Want from Local Businesses?

Article Language: English
March 21, 2019,

Customers trust and use local businesses, and even prefer them to national chains. Learn how to leverage your local advantage.

Article

Top 8 Retail Do’s and Don’ts

Article Language: English

Small mistakes can be enough to drive customers away from your store, never to return. Learn 8 common “retail turnoffs” and how to avoid them. Read more

Blog

How to Kill the Customer Service Game

Article Language: English
February 14, 2019,

The key to customer service is providing your customers with what they want, where they want it, when they want it, and how they want it.

Blog

5 Customer Retention Tactics to Increase Store Loyalty

Article Language: English
February 12, 2019,

How can you boost your profits and increase store loyalty? Building a strong customer base that keeps coming back.

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