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Small Business Crisis Management: Reputation Management
Online Course
Customer holding phone leaving a business rating of 5 stars
Duration: 45 Min Take the course
About the course

Something as seemingly minor as an offhand social media post or negative online review can have significant consequences for a small business’s image—and sometimes, the damage can be irreparable.

In module 3 of our Small Business Crisis Management series, we’ll review the most common reputational risks a small business faces and the steps you can take to keep your company’s image intact.   

This module covers in-depth details to help you deal with:

  • Reputational harm
  • Protests and social/civil unrest
1165 Herndon Parkway, Suite 100
Herndon, VA 20170

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Funded, in part, through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.

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