Skip to main content

Original text

Powered by Google TranslateTranslate
Powered by Google TranslateTranslate
E-commerce Customer Experience and Service
Online Course
Man and woman walking down street using a phone to provide customer feedback
Take the course
About the course

By the end of this module, you will be able to: 

  • Recognize effective customer service
  • Build an effective pre-purchase, purchase, and post-purchase experience for customers
  • Design the ideal user experience (UX)
  • Develop an effective customer service policy
  • Handle customer complaints
1165 Herndon Parkway, Suite 100
Herndon, VA 20170

Copyright © 2023 SCORE Association,

Funded, in part, through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.

Chat generously provided by:LiveChat

In partnership with
Jump back to top