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Often when I am leading an owner workshop, the subject of sales comes up and the comments run something like this: "I'm not a sales person. I'm an artist (or an inventor or a writer or a scientist or ...). How can I outsource sales?" "I'm too busy dealing with the
Email marketing offers a cost-effective way for small businesses to communicate with customers and prospects. Here are five tips that will help you get the most out of your email marketing efforts: Be Clear About Content and Frequency At the time of sign-up, let subscribers know the
Conference Call and Online Meeting Presentations: How to Keep your Audience Engaged Public speaking requires a unique set of skills and talents that most professionals have honed after years of experience. With the emergence of teleconference and screen sharing technologies, professionals are faced with new communications challenges related to capturing their audience’s
It’s January - that month when we all experience both the letdown of the holidays being behind us and the elation of the new year ahead with all its possibilities for how we will fix our business and our lives. One of the most important resolutions I ever made in my business life was
Did you know that almost half (40 percent) of teens have iPhones, 44 percent have tablets, and 72 percent of those tablet owners own iPads? This news, recently reported by CNET, got me thinking about trends, the holiday retail season and how both can affect your business. The holidays are a
Developing a Brand Sensory Package for Your Customers “Our success is a direct result of knowing how to market a brand and having the right people representing the brand” - Greg Norman Have you ever been to the Walt Disney World Epcot Center? When you walk in, not only are there
If you’re an aspiring entrepreneur, the one skill that you should start honing (if you’re not already an aficionado at it) is being a great people-person. Not to say that introverts can’t be incredibly successful entrepreneurs - because they can - or that you have to learn
The “Big Boys” such as Amazon, Zappos, WalMart, etc., have surely taken a lot away from small business.  Likewise Google is accused, and rightfully so, of 'killing' certain markets in their pursuit to bring information to the masses while allegedly doing no evil.  On
It’s the season to be thankful, and as a small business owner, I bet one thing you’re thankful for this year is your customers. After all, without them, you couldn’t make a profit, grow your business or achieve your dreams of independence and freedom. But do you let your
“I have the best customers in the world so it’s tough to pick favorites!” gushed Trish Moynihan, owner of the Big Frog franchise in Cumming, Georgia. Big Frog began as a custom t-shirt shop in Tampa, Florida. But with new printing technology, the company takes the concept of

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