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Networking has always been crucial to small business success, but the rise of social media has made it easier for small business owners to network without ever leaving the office. A new survey by small business community Manta found the vast majority (90 percent) of small business owners spend
So you’ve determined what area of your business could benefit from some actionable insights as well as crafted your perfect survey addressing this issue. Now you need to launch the survey and get your target audience to answer your questions, so you can make better business decisions
Now that you’ve decided what you want to learn from your survey, it’s time to create the actual survey. Before you get into the creation, there’s one simple tip to keep in mind: Keep it respondent-centric. To encourage engagement, your respondents need to feel invested in the
Do you ask your customers what they think about your business, whether in person, by email or online? Great! Next question: Do you listen to their answers? Customers don’t think so, according to a new survey by customer service consulting firm Empathica as reported in MediaPost. Although 85
Trick question! Neither—at least from my perspective. Historically, I’ll admit, we’ve been exposed to many attention-grabbing extroverts—and perhaps, for the foreseeable future, we extroverts may continue to receive partisan exposure—leading one to erroneously
Guide to Mastermind Groups Steve Strauss, founder of, explains the concept of Mastermind groups and gives advice for best practices.
Encourage Your Employees to Innovate Steve Strauss shares a technique for encouraging employees to innovate in the workplace.      
I’ve been doing a lot of traveling in the past month, speaking at events in my local community and around the country. It’s tiring, but worth it. Why? Because for my small business, public speaking is a major business-builder—and it can be for yours, too. Why is public
Leadership is not dead! Though it may seem it’s been missing lately, there’s still a pulse. Look to the entrepreneurial community and you’ll find leadership in many quarters, whether it’s Richard Branson or in the retiring genius- Steve Jobs. While passion, persistence and
I’ve never been much of a worrier, as anyone who knows me will tell you. But since I started my own business three years ago (after years of writing about and advising small business owners), I have to admit, I’ve worried more than I used to. Most likely you’re feeling a bit

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