Counselors to America's Small Business
With my wife I own Coastal K9 Consulting, LLC in Ellsworth, ME. We offer full Dog Training Services, for Service, Sport and Pet Training. WE opening in January 2012, after returning to Maine from San Antonio, TX where we worked at the Military Working Dog Program for about 2 years.
My dog training career began in 1977, Tracy's in 1989. IN April of 2014 we opened The Dog Studio of Acadia, offering pet dog and cat grooming, Doggie Daycare, and group training classes.
I have 40 years of experience as an educator, developer, manager, leader and coach. Utilizing many years of IT and HR Management experience to help organizations to review, and adjust their organizational cultures with a focus on the development of the individual as a baseline for long term organizational success.
Establishing organizations whose mission included focus on continuous improvement of the resources, adaptability,
 Wharton Business School. Philadelphia
Securities Industry Institute Executive Development Program. Year 1, 2, 3
Master of Science degree, Secondary Education
Innovative and progressive club management expert within both large city and country club operations. Able to address multiple strategic initiatives and to identify and implement key performance objectives. Specialization in project management and building profitable food & beverage operations. Experienced fiscal performer who can achieve high levels of membership satisfaction while providing a creative, enjoyable, and professional work atmosphere.
SCORE, Northwest Indiana Chapter, SBA ; 05/2014 - Chair
Certified Consultant; Advanced Business Mentor
C4C CONSULTING FOR CLUBS - Service Academy Trainer
* Union League Club of Chicago, Chicago, Illinois
Director of Food & Beverage
Premier City Club in downtown Chicago with $26M in gross revenues
Oversee entire F&B operation at Chicago's most highly respected city club
Outperformed budget and exceeded revenue goals
Increased Revenues to $10.2 million as of 2013
Routinely assist General Manager throughout other areas of the club, especially in marketing, maintenance and facility repairs
Planned and implemented capital improvements including kitchen improvements, exterior repairs and window replacement, interior design and furniture replacement
Foster culinary creativity and service excellence with Chefs and Managers resulting in the increased utilization and improved service on a consistent basis
Cultivated menus to include innovative, seasonal and traditional favorites
Elevated training and implemented employee recognition and orientation programs
Updated computer systems: online F&B reservations, streamlined inventory, purchasing and catering modules
Developed monthly promotions and menus for catering, dining rooms and member events
Visualized and successfully implemented enhancements in space utilization, marketing & social media
Achieved recognition as the #1 City Club in the nation in 2009 -2012, currently #1 City Club in the Midwest.
*Orchard Lake Country Club;Orchard Lake, Michigan 05/ 2001- 01/2008 General Manager/COO
Prestigious Private Club with exclusive membership, renowned golf course and outstanding facilities.
Achieved “Platinum club status, and recognized as a Top 100 Country Club in the Nation (2003 -2009)
Successfully adhered to operating budget of $8.6 million and capital budget of $1.2 million annually
Led website improvements, online reservation capabilities and visual enhancements
Directed membership recruitment programs to maintain 400 Stock Members
Construction Manager for $4.6 million clubhouse renovation completed on time and on budget without debt
Developed and Implemented plans for the reconstruction of the pool, pool house and tennis facilities.
Project Manager of golf course renovation projects, including irrigation, tee restoration and restrooms
Directed annual maintenance program for six clay tennis courts and platform tennis facilities
Maintained fleet of 24 sailboats and implemented reconstruction of docks and deck
Negotiated union contracts with H.E.R.E. Local #1
* Pine Lake Country Club- Assistant General Manager
Historic private golf club began as the Automobile Club of America's driving destination for the Detroit motoring elite.
Managed clubhouse operations of prestigious 100 year old club with 620 members
Expanded from $1.9 to $2.6 million food & beverage revenues; consistently exceeding annual projections
Development of all menus, promotions and social events; providing comprehensive event planning for Holidays, Special Events, Golf Outings, Social Activities, Member Weddings and Events.
Training and Hiring Staff of 165 employees, with expanded recognition and service awards programs
Editor and Communications Manager for all club publications, website updates and informational brochures
Birmingham Athletic Club, Birmingham, Michigan General Manager / COO
Exclusive private athletic club with family-centric sports programs, and includes superior facilities for squash, tennis, swimming and platform tennis. Led capital improvements that expanded dining and banquet facilities.
The Village Club; Bloomfield Hills, Michigan -General Manager;
Private City Club with 1650 members, providing fine dining, educational programs and philanthropic opportunities through funding community and organizational programs.
PROFESSIONAL SERVICE AND ACCOMPLISHMENTS
Certification for Advanced Mentoring, Small Business Administration, SCORE Program 2014
Council Board Member for the Women's Business Center at Cornerstone Alliance 2014
Greater Chicago Club Managers Association: Scholarship Committee, National Student Conference 2010
Club Managers Association, Adviser and Program Instructor; Assistant Manager in Development Program 2007
Detroit Club Managers Association, President 2004-2005
Detroit Club Managers Association, Educational Chairman, Treasurer, Secretary, Vice President &
Recipient of National Excellence in Club Management Award. 2004
Bachelor of Arts/ Literature, Sciences Arts, Cum Laude;University of Michigan, Ann Arbor, MI
C.C.M., Club Managers Association of America, Certification: Michigan State University, East Lansing, MI;Recertified through 2015 ;
Business Management Institute IV
Cornell University, School of Hospitality
Business Management Institute V: Strategic Leadership;UNLV University of Nevada, Las Vegas, NV
Certified Chief Executive (CCE), Club Managers Association of America, April 2014
Food and Beverage Director for hotel operations for 8 years
Regional Manager for restaurant company encompassed 8 restaurants for 8 years
District Manager for Aramark in Contract Services for 7 years
Vice President for Contract Services company for 10 years
Consultant for food service operation-- contract services and restaurants
2 year Culinary degree</p>
BSBA degree in Hotel/Restaurant Management from the Univ of Denver</p>
Completed Executive Leadership study @ Penn State with Aramark</p>
Rental property advertising for web and print media; Training real estate agents; evaluate and coach new and experienced real estate agents.
I am a Senior Executive who had led global high performance organizations of up to 15,000 employees with $1B+ in sales, and manufacturing facilities across the USA, Canada and Latin America. I firmly believe in engaging and empowering my employees and I feel it is critical that the CEO maintains strong relationships with critical business clients and aggressively drives his organization with a defined Operating Philosophy that is well articulated to all stakeholders.I have 40+ years of experience with my most recent role being President -CEO of Catalyst Paper in Vancouver, British Columbia, Canada. I successfully guided the Company through the CCAA bankruptcy process from filing in Jan , 2012 to emergence in Sept, 2012 .I believe in firmly focusing on people, performance , leadership and teamwork and highly focused direct communication to drive quick innovative strategies and tactics that strengthen business performance and growth. My favorite quote " It is not the strongest of the species or the most intelligent of the species that survives but the one that is most adaptive to change " Charles Darwin.
B.S. Niagara University in transportation and Logistics 1973</p>