Technology and Web-Based Services

Michael C Harris

Michael C Harris

Current City: Charlotte, NC
Chapter: Charlotte SCORE

Worked primarily in the database-related facets of IT for over 25 years and was responsible for the overall architecture of a number of systems. Ran my own consulting firm, specializing in the areas of database administration, data modeling and creation of database dependent web sites. Since joining SCORE I have mentored over 500 clients in their start-up, and later, phase[s] of existence.



B.S. - Management Science; M.A, - Economics; further graduate study - Economics, Computer Science; Many continuing education seminars

John Roof

John Roof

Current City: Hudson, FL

Knowledgeable in  Business Operations. Specialized in International Business Operations. Highly Knowledgeable in Computer Systems.I am a well-rounded manager with extensive knowledge and experience in operations management which includes process Improvement (Six-Sigma – Green Belt), paralegal (purchase and service related contracts coupled with other related legal documentation, Project Management, strategic finance experience that collimated in seven years of experience as a member of the Board of Directors of 150+ million non-profit and IT technology including long-range telemetry and particle physics as well as training, coaching and/or mentoring experience. Professional Qualifications: Both business and technically competent that proved extremely useful as an important member of legal teams that worked on multiple multi-million dollar contracts. Extensive experience coordinating and obtaining equipment global safety certification (CE, CSA, etc.) for the world’s first manufactured MIX systems that were shipped world-wide. Able to analyze a business and offer recommendations for improvement in effectiveness and efficiency, Extensive knowledge and experience in the technical arena that includes IT, satellite remote tracking station equipment and High Energy Physics (HEP) hybrid networks. Effective written and oral communication skills which interfaces well with all levels of management, More than seven years on the Board of Directors of a financial non-profit organization where I played a significant role in in the strategic direction of the organization. Academic credentials: MBA; International Business, BBA, Business Management Computer Literate: Word, Excel, PowerPoint, with more than three dozen technical certifications in satellite remote tracking station and high Energy Physics (HEP) pieces of equipment.




BBA: Major: Business Management

MBA: Major: International Business

Training: Six-Sigma Project Management

SCORE ExpertAnswers

Information technology (IT) may be the most critical element of a small business’s operations, and the least understood. Yet, without proper planning and updating, networking and communication infrastructure may fall short of what’s needed to keep in step with both internal and client growth.

This month David Tucker, Vice President and General Manager for Cisco’s Small Business Technology Group and a long-time observer of evolving network technology, helps de-mystify the options and opportunities within those “black boxes” upon which so many of today’s small businesses rely.


About the Author

David Tucker is Vice President and General Manager for Cisco’s Small Business Technology Group. Known for his technology vision, he is pioneer in the consolidation of voice and data networks with extensive sales and marketing, telecommunications, and technical experience.

Dr. Diana D Dunn

Diana has more than 25 years of experience in manufacturing, product development, quality and test, and research.  She has worked in the automotive industry, with a team of cardiologists for biomedical engineering applications, supported government contracts for surveillance applications, and in the semiconductor industry.  Diana has extensive experience in engineering and also in the management of up to 80 engineers and technicians throughout New England.  She is interested in helping small businesses and single owner businesses understand how to differentiate their product, invest their money wisely, develop sound business plans, and start basic social media marketing.  Her personal interests include the fine arts and spending time with her family.



Doctor of Philosophy in Electrical Engineering  (University of Utah, June 1989)

Master of Science Electrical Engineering (University of Utah, June 1984)

Bachelor of Science in Systems Engineering (Wright State University, June 1982)    

An advisory board is an informal group. This is not a board of directors. It is a group of mentors. The group has no financial interest in your firm. This is a group of outside advisors who share their knowledge to help you be more competitive, think strategically and offer specific advice in key skill areas.

The benefits of an advisory board include: setting aside time to think strategically, obtain feedback and insights from outside the company, and gather information and expertise from peers who have knowledge in different areas than your own. In general, a three to five person board will likely meet your needs.

This documents reviews types of business insurance available and provides some information on each.

Shane Hage

Shane C. Hage, MBA

Shane Hage

Current City: Old Bridge, NJ
Chapter: Monmouth SCORE

For over two decades, Shane has functioned as a Technology Advisor to Executive staff within Fortune 500 companies especially in the Financial Services industry.  He has helped clients to increase operational efficiency, reduce business risk, avoid unnecessary capital expenditures, led numerous project teams, handled critical situations and guided the technology strategy for his client's infrastructure.  Clients have included brand-name firms such as J.P. Morgan Chase, Morgan Stanley, Goldman Sachs, Johnson & Johnson, and United Parcel Service.

Shane has worked for world-class software organizations including the Microsoft Corporation and VMware Inc.  Microsoft is well-known as the largest software company in the world.  VMware is the global leader in virtualization and cloud computing software.



Master of Business Administration, specialized in Corporate Finance

Bachelor of Science in Management

Associate of Applied Science in Electronics Engineering Technology

Technology Certifications: VMware Certified Professional, Microsoft Certified Systems Engineer

Mobile Electronic Fingerprinting

Holland had worked at the then Immigration and Naturalization Service in 2000. She noticed people coming to that agency for personal and business fingerprinting needs. These needs may be as a prospective adoptive parent, to background checks or to meet legal requirements in various states. With her experience and qualifications, she thought "I could start a business" and began checking into it. When an aunt offered to fund her startup, she had no excuse not to do it!

Laurie Holland
My Location
8609 Lyndale Ave. So.
Bloomington MN 55420
United States
Year Company Formed
My Successes

Until recently, she had been able to hold down a teaching job and run her company simultaneously. She recently dropped the teaching to put all her time into the business. There has been many clients but Joanne Fisher of Weber Shandwick, a public relations firm, probably sums up her market niche the best. She states "What appealed to me was the mobile service portion. She has everything with her, sets up in a conference room and takes over. You can tell that she knows what she is doing."  Her success was documented by Todd Nelson, freelance writer for the Star Tribune in a Sept 24, 2007 article. 

What's Great About My Mentor?

When she realized she knew nothing about starting a business, she sought business counseling at SCORE Minneapolis. Her team was Virgil Dissmeyer and Bill Richardson. They were a perfect match since Dissmeyer has worked in the service industry and Richardson worked in the manufacturing sector. She says, "What one doesn't think of, the other one will." If they didn't know the answer, they would find someone in the chapter who could.

How SCORE Helped

Laurie Holland began with the traditional issues of setting up a company, registration and other record requirements. Since she, like all startups, had no corporate support staff, time management became an issue. Holland and her mentor covered prioritizing and scheduling. At one point she was considering a strategic partnership and they discussed the pros and cons. Later she had issues with expanding her service thru franchising or business opportunity offerings. They stressed that in a personal service such as hers, personal contacts and networking with others are key to becoming known. 

Alvin M Roselin

marketing public relations film production social media marketing media photogra

Alvin M Roselin

Current City: New York, NY

Expert in marketing, sales and strategic planning for company growth and development. Founder, chief executive of marketing communications company specializing in public relations/publicity for print, radio, TV and digital social media. Major film producer of message films, including public service announcements, video news releases, infomercials, sales films, corporate, industrial, TV programming, web and internet content, creative services, etc. Expertise in all areas of marketing (including use of social media), strategic planning, photography, video and film production -- I am available exclusively to clients in the Metropolitan New York Area with face-to-face mentoring as the goal to develop a strategic plan for a successful business using sales and marketing tools!

View Client success video as case history   -



BA in communications - Empire State College, SUNY

This document explains the importance of your credit score, the method used in its calculation, how it's used and how to obtain a copy.

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