Counselors to America's Small Business
Retired from CVS Health as a VP of Information Technology.
Prior positions were in IT for SysteMed, Saks (Younkers), Iowa Department of Transportation and a couple Community College Districts.
Did start and ran two IT Service and System Sales companies as well as consulted small businesses and taught in my early career.
Expertise in: IT Strategy Development, Business Plans, Implementation & Management Business Applications, Implementation & Management for continuous improvement. Mergers and Acquisition Transition and Management. Coaching & Mentoring. Vendor Relationships. Outsourcing & Off-shore Vendor Management. Project Management.
BA - Iowa State University - College of Business
Post Graduate work at ISU, University of Iowa and others.
Tom is an idea man who can listen to peoples problems and come up with ideas and solutions. Tom worked in sales positions with 2 other companies before he joined Data Processing Sciences Corporation in 1969 as an Account Executive. Over the 37 years at DPS, he has served as Assistant Sales Manager, Vice President of Sales and Marketing, and then President of DPS. He became an owner in Data Processing Sciences in 1985 and since retiring in 2005 currently remains on their Board of Directors. Over the years Tom used his sales and marketing talents to help DPS grow from a $5 Million dollar company to a $50 Million dollar company. He provided the vision for the companys Management, Marketing, Technical and Product architecture and helped shepherd DPS's transformation from a Manufacturers rep organization to a Data Communications Distributor, to a Network Integrator and currently as an E-Business Internet Infrastructure and Services Provider providing security products, Carrier Services, Network Management, routing/switching infrastructure, internet services, consulting, and technical support to an industry whose growth was expanding at unprecedented rates. Tom has served on various vendor and manufacturer advisory boards over the past 20 years. Tom designed and presented workshops and seminars to groups from 10 to 200+ over the past 30 years. In addition to Score, Tom also currently volunteers as a Mediator in the Small Claims Court System in Charlotte County, Florida. He also volunteers as a Juvenile Arbitrator and Teen Court Arbitrator in Charlotte County. Tom joined SCORE in 2008 planning to use his extensive Management, Marketing, and Technical skills to help small businesses start up and grow successfully.
Tom holds a Bachelor of Sciences in Business Administration (BSBA) with a major in Marketing from John Carroll University in University Heights, Ohio. (1966)
People and project management and leadership
Domestic and global marketing strategy and research
Extensive market research (qualitative/quantitative), business analytics and product development/management experience
Clinical informatics, health outcomes research
Nursing and Healthcare Administration
Critical Care RN
MSN, MHA, RN</p>
Additional graduate work in health outcomes research</p>
Expert in Government Contracting and knowledgeable in how to start-up a business.
I am an award-winning manager of responses to Federal and State government Request for Proposals (RFP). I developed a repeatable process for producing proposals based on best practices and lessons learned. My deep understanding of RFPs is enhanced by my experience consulting with government agencies as they developed their RFPs and evaluated proposals from other contractors. I know what is necessary for a small business to register with the government, get set-aside certifications (e.g. 8a, woman-owned business, veteran), how to communicate your business's capabilities, identify contract opportunities, know your competition and develop a winning proposal.
In the last three years, my clients have started 36 new businesses and overall have created 203 jobs. I have counseled new businesses from when they were a startup to when they became a documented SCORE Success Story. I have been fortunate to mentor four start up businesses that have become SCORE Success Stories. I have experience in how a business can use SCORE resources to aid in a start-up environment.
Pennsylvania State University (BS Mechanical Engineering), Requirements Development, Harvard Manage Mentor Making a Presentation, CMM integration People CMM, Small Business Administration (SBA) and Small Business Development Council (SBDC) courses on Government contracting.
27 years with HP in different positions: Research and Development, Materials Engineering, Marketing, Graphic Arts, Managed Services, Sales and Business Management. Experience in Consumer, Small and Medium Business as well as Corporate and Enterprise customers.
Physics Engineering - ITESM Mexico Executive MBA - IPADE (Harvard Business School in Mexico)
After my fifth year of working in corporate America, it was time to move on. I started my own company and over a period of 17 years grew it to 350 employees with a worldwide marketing footprint. Financing came through an SBA guaranteed loan, an angel investment, and a venture capital invesment. Sold the Company to an international financial firm as part of its strategic initiative. I have started four companies; some were great successes and others were failures. I play off of these experiences, and suggest to people that I got grey so they won't have to.
BS Business Administration, Indiana University, Kelley School of Business MBA Quantitative Business Analysis, Indiana University, Kelley School of Business Chartered Property & Casualty Underwriter (CPCU)
Government Contracting- All Branches of DOD including GSA International contracting NASA Apollo Program Airline Reservation Systems (Computerization)Worldwide Program Management - International/DOD/ commercial Computer Systems Software management/development International.
Emphasis on proposal preparation, responding to government solicitations, negotiation preparation, negotiation, and contract administration throughout contract life.
<p> BA- Western Michigan University MA- Michigan State University Executive Academy - University of Michigan Graduate School of Business</p>
Duncan is President and CEO of Efficio, Incorporated, Founder of For Educators and is a distinguished Professor of Entrepreneurship at Central Piedmont Community College. One of the most sought after speakers and business strategist by organizations and entrepreneurs alike, Duncan has served as a SCORE counselor in Charlotte NC since 2006 and has developed and taught entrepreneurial training for Entrepreneurs, Professionals, and Business Owners around the world through Efficio's School of Business for Entrepreneurs. She has also taught undergraduate and non-credit courses on business strategy, business systems, technology, internet, social media, financial management, human capital, marketing, and many other disciplines of entrepreneurship for Central Piedmont Community College, Rowan-Cabarrus Community College, the Small Business Administration, the Georgia Minority Supplier Development Council, the Small Business Development Technical Center in Georgia, SCORE, and various other non-profit entrepreneurial centers.
She is the author of the premier Getting to the CORE of Business® strategic development curriculum, now in its second edition. It is one of the first non-credit curriculum for existing entrepreneurs focused on building a complete Small Business System. Over 500 entrepreneurs and students have engaged in training and education using CORE content and is currently supported by the City of Charlotte North Carolina for qualifying entrepreneurial students attending CPCC's Institute of Entrepreneurship. Duncan has also written entrepreneurial articles that are syndicated worldwide and a variety of instructional ebooks, courses and seminars.