Retail and Wholesale Trade

Leticia Castellanos

Vice President Product Managment and Marketing

Leticia Castellanos

Current City: Dallas, TX
Chapter: Dallas SCORE

Leticia Castellanos is Vice President of Product Development and Management for Concentra, where she focuses on growing top-line revenue and profitability of clinic-based occupational health and medical specialist services treating over 30,000 patients per day. Responsibilities span product development, product management, and strategic analysis.

Prior to joining Concentra Leticia held positions in product management, product innovation and strategy at TXU Energy, a competitive retail electric provider with than 2 million customers. Leticia built an industry leading portfolio of energy management solutions including the first web portal (Dashboard) to provide energy data to consumers. She developed and deployed an enterprise-wide mobile strategy including the launch of the "apple-converted-space" mobile app for "apple-converted-space" and Android.

Before joining TXU Energy, Leticia worked for pharmaceutical companies as a Product Manager. She launched and managed products both over-the-counter and prescription-only for Novartis and Boehringer. She also worked as a Regional Brand Manager for Latin America where she led the development of a regional dual communication strategy to consumer and physicians. Leticia started her career in Marketing working for L’Oreal where she managed hair coloring products.

In addition to her full-time job, she is co-owner of a start-up company that sells True Mexican Cooking Sauces and Marinades, Molli (



<span>Leticia holds a bachelor&#39;s degree in Marketing from&nbsp;</span>ITESM<span>&nbsp;in Mexico City and an MBA from The University of Texas at Austin&nbsp;</span>McCombs<span>&nbsp;School of Business.&nbsp;</span></p>

Michael Falvo

Michael Falvo

Current City: Hilton Head Island, SC


Griswold Home Care, Hilton Head, South Carolina; Savannah, Georgia 2013 - Present
Owner and administrator of home care company since January 2013. Graduate of Griswold Home Care Academy (2013) and Certified Senior Advisor (CSA)

CaerKillian Consultants, Hinsdale, Illinois 2011 - 2012
Founder and owner of professional consultancy company specializing in developing foodservice businesses.

Grand Brands, Baltimore, Maryland 2009 – 2010
Private equity owned five year old CPG company with patented, unique product line marketed to retail, food service and ingredients.

- Executive Vice-President and General Manager of Food Service

MERISANT, Chicago, Illinois 2005 – 2008
Private equity owned, $300 million global manufacturer of artificial sweeteners, including Equal.

- General Manager of Food Service, North America (2007 – 2008)
- Vice-President of Food Service (2005 – 2006)

KAREN’S FABULOUS FOODS, White Plains, New York 2004 – 2004
Private company specializing in cookies, biscotti and fresh baked products for grocery, food service and club.

- Chief Operating Officer

THE DANNON COMPANY, Tarrytown, New York 1998 – 2003
$600+ MM manufacturer of dairy products. United States based division of global dairy, water and cookie leader, Danone. Customer base included: Foodservice distributors, Dairies, Convenience, Drug and Military.

- Senior Director, Foodservice (2001 – 2003)
- Senior Director, Customer Logistics (1999 – 2000)
- Director, Customer Service (1998 – 1999)

THOMAS J. LIPTON COMPANY (Unilever), Englewood Cliffs, New Jersey 1984 – 1998
Manager, Strategic Processes Sales & Customer Development (1997 – 1998)
Customer Management Transition Manager (1997)
Brand Manager – Packaged Dinners (1996 – 1997)
Trade Marketing Manager – Food Division (1995 – 1996)
Business Unit Sales Manager – Chicago Grocery (1991 – 1995)
Business Unit Sales Manager – New York Food Service (1990 – 1991)
Retail Sales Manager – New York Grocery (1989 – 1990)
District Sales Trainer – Central Region Grocery (1988 – 1989)
Senior Sales Representative – Minneapolis Grocery (1987 – 1988)
Sales Representative – Chicago and Milwaukee Grocery (1984 – 1987)




MBA - Northern Illinois University 
BA - DePauw University

Dr. Thomas B Whalen

Dr. Thomas B Whalen

Current City: North Adams, MA


Russell Stravitz

Retail Stores, and Direct to Consumer

Russell Stravitz

40 years in the Retailing industry. Worked at Bloomingdale's for 20 years with experience in Home Furnishings, Apparel, Woman's accessories and footwear and Store Operations. 10 years in Atlanta at Rich's (now Macy) as CEO of a 75 store group.

CEO of Brylane for 4 years, one of the largest US mail order catalog companies. Transformed into an online and offline company.

Formed private consulting company in 2004 through 2009 serving many private equity companies seeking to acquire retailing, e-commerce and mail order companies.

Started from scratch a retail chain of stores, under contract with T-Mobile USA in Los Angeles. The company with 6 locations was sold in 2012 to a larger partner distributor.

I enjoy meeting high performance individuals and team development with positive results.




BA Economics, Queens College, City University of NY. 1969</p>

William M Stern

William M Stern

Current City: Fort Lee, NJ

20 years ago I decided I wanted to become an entrepreneur so I left a secure job in retail merchandising and founded 'The Natural Dentist' oral care brand. I was so glad that I did. Being a successful entrepreneur is a great accomplishment and leads to very positive feelings about oneself. So I've decided to use my experience and skills to help others navigate to entrepreneurship.



<a href=";trk=prof-edu-school-name" title="More details for this school">State University of New York at Albany</a>&nbsp;<strong>1974 &nbsp; BS Degree in Economics</strong></p>


Mike Byrnes

Mike Byrnes

Current City: North Richland Hills, TX
Chapter: Fort Worth SCORE

I help entrepreneurs and business owners to

- identify goals

- establish priorities and actions

- locate necessary tools

- create structure and accountability

- interpret results

- consider alternatives

- obtain financial resources


2005 - 2013 New Mexico Small Business Development network

During 8 years working with small businesses in a small Southeast New Mexico resort community, I mentored:

- hundreds of entrepreneurs in the pre-venture stage,

- almost as many existing small businesses needing help with financial or operational issues,

- and more than a dozen businesses working through ownership transitions.


September 2011 - June 2013 New Mexico State University

  • Finance Instructor

September 2004 - June 2011 Eastern New Mexico University

  • Finance Instructor


1979 – 2001 Banker and entrepreneur Austin, TX

  • Commercial banker for several banks during the years when the banking roulette wheel spun from energy to real estate to technology.

  • Started one of the first internet service providers in Austin in 1994. Sold it to a telecom company in 1996. Was a founding member of a startup that provided turnkey, internet-over-cable systems for independent cable operators and took the company public in 2000.

  • Learned the hard facts about irrational exuberance during the dot com boom and bust, but managed to maintain perspective and apply those lessons to an encore career as a business advisor.

1972 – 1979 Bankers Trust Co Wall Street

  • International banker and bond trader.



Volunteer work


2008 – 2013 Treasurer of the Resource Conservation and Development Council


2009 – 2014  Advisory Council Member of the NM Small Business Assistance Program

2013 – 2014 Finance Committee member Alto Lakes Golf and Country Club




Prentis Hall

Prentis Hall

Current City: Lansdale, PA

32+ years in corporate America

  • Marketing
  • Market research
  • Market communciations
  • Sales
  • Business development
  • Business management

Small business owner

  • Started 5 small businesses in total
  • Currently operating a small business




MBA - Marketing &amp; Statistics</p>

Engineering undergrad</p>

Additional training in market research, new product development, competitor intelligence</p>


          All the recent news stories about large companies having their data breached makes me wonder: What can a small business do to protect information stored in the cloud? 

About the Author

          This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 70 current and former business executives available to provide free, confidential, one-on-one business mentoring and training workshops for area businesses. Call 603-666-7561 or visit for information on mentoring, upcoming workshops and volunteer opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S. Small Business Administration. 

Claire Kohler

Claire Brown Kohler

Claire Kohler

Current City: Horsham, PA

I was one of five founding partners who took TLA Entertainment Group from it's first phase as a Repertory Cinema with 20 employees through conception, funding, structural setup and operations. The company subsequently added seven award winning video stores, 12 catalogs annually, international websites, film festivals, wholesale distribution in the US and the UK, and has evolved into a leading multi-channel e-commerce business. At the peak of the video business, the company grossed 30 million dollars annually and employed 200 people.   In January of 2014, the founding partners were bought out.  I became an independent Silpada Designs sales representative, a home party based company.  In September of 2014, I enrolled in the John Maxwell Leadership Training Certification Program and am in the process of becoming an executive coach.

I also helped start the Philadelphia Cinema Alliance and the Philadelphia Film Festival, 2 non-profit organizations that ran 2 film festivals annually.  I oversaw operations, volunteers, ticketing and events.



I graduated from Kirkland College, now Hamilton College, with a BA in Anthropology.</p>