Counselors to America's Small Business
Diversified background in start-ups ranging from cable advertising divisions, TV stations, international national consumer goods conglomerate, international computer manufacturer and national IT product manufacturing company.
Created and implemented strategic, yet unique email signature copied and used by sales reps and management nationwide linking downloadable rebates used nationwide and decreased thousands of hours in labor costs.
Achieved #1 in nationwide sales for Hewlett Packard digital camera test in Best Buy stores. 600% sales growth through developing a plan that encompassed store personnel and HP sales rep training, promotional gifts for reps, customer handouts and sales tracking sheets.
Initiated turnaround of poor sales achieving overall 44.5% improvement over predecessor by enhancing channel relationships and providing various diverse market offerings. ($1,382,290 actual vs. $1,998,139 actual)
Sold $10,120 TV Spot schedule to regional shoe manufacturer despite non-existent station ratings.
Established out-of-box solutions with over 60 creative merchandising displays, which solidified long-term relationships with clients. Implemented course to action regarding superior customer service resulting in capturing more customer mindshare.
Bachelor of Science in Communication, Ohio University
40 years with Macys. Jobs including store management, buying & distribution, basics planning, credit & customer service, physical inventory, POS systems, advertising, operations & prepress, systems installation, capital planning, training
B.A., Stanford University, Economics
Lubin School of Business at Pace University MBA in Management and Entrepreneurship
State University of NY at Fredonia BS in Organizational Psychology (User Interface Design/Leadership) and Information Systems
I have over 50 years of retail experience. From working for my father when I was in middle and high schools to being the Chief Operating Officer of three major retailers, I have developed a wide range of skills that span other industries. I love to help business managers solve problems and to build teams making operations more efficient and more profitable. My areas of responsibility have included Finance, IT and E-business support, Logistics, Human Resources, Loss Prevention, Store Operations, Real Estate & Leasing, Store Planning and Construction. I am an avid golfer and not so avid of a fly fisherman and photographer.