Restaurants and Hospitality

Petite Fleury Bakery Succeeds with SCORE Mentor

Laurie Williams-Fleury, a former executive in the fashion industry always had dreams of starting a new career as a bakery owner. Starting off as a "serious home baker" and then joining the Bread Bakers Guild of America, Laurie was ready to embark on her new career journey. Before she could begin, she knew she needed some resources to help her turn her dreams into a reality, so she turned to SCORE.

Owner/Founder
Laurie Williams-Fleury
My Location
Brooklyn NY
United States
What's Great About My Mentor?

"SCORE has been and continues to be an invaluable resource for me. Rita, my SCORE counselor is a wonderful advisor, mentor, motivator and has been as invested in me, my company and my future as any family member could be."

How SCORE Helped

"As I transitioned from a fashion industry executive to a small business owner, I knew it was important to use every available resource to guide me in making the best decisions for my new company." Rita Jackson, Laurie's mentor was able to help the new business owner construct a three year financial for Petite Fleury Bakery. Laurie also attended SCORE workshops that covered technology and the internet for small businesses. "Navigating a startup can be challenging, but with the assistance of SCORE it made the process less intimidating. Pairing the professional baking skills I obtained with the business skills from SCORE has been the greatest benefit for my startup bakery."

Larry Lynn

Larry Lynn

Current City: Holland, MI

Franchisee of International House of Pancakes for 25 years. At one time had four units in Grand Rapids, Michigan, Detroit, Michigan, and Michigan City Indiana. Experience is managing front and back of house, scheduling employees, purchasing product, hiring employers, advertising decisions, bookkeeping, tax preparation, et cetera.

Resume

Education

Bachelor of Science Business Administration and Masters in American History.

Ask SCORE

            I own a small advertising agency, as well as being a wife and mother. I constantly read about women who “have it all” and would love to be one of them. How do they do it?

            “If only I had more time….”

About the Author

          This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 70 current and former business executives available to provide free, confidential, one-on-one business mentoring and training workshops for area businesses. Call 603-666-7561 or visit merrimackvalley.score.org  for information on mentoring, upcoming workshops and volunteer opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S. Small Business Administration.

Susan Sheahan

Susan Sheahan

Current City: New Buffalo, MI

PROFESSIONAL SUMMARY
Innovative and progressive club management expert within both large city and country club operations.  Able to address multiple strategic initiatives and to identify and implement key performance objectives. Specialization in project management and building profitable food & beverage operations. Experienced fiscal performer who can achieve high levels of membership satisfaction while providing a creative, enjoyable, and professional work atmosphere.

SCORE, Northwest Indiana Chapter, SBA ; 05/2014 - Chair
Certified Consultant; Advanced Business Mentor

C4C CONSULTING FOR CLUBS - Service Academy Trainer

* Union League Club of Chicago, Chicago, Illinois
Director of Food & Beverage
Premier City Club in downtown Chicago with $26M in gross revenues
Oversee entire F&B operation at Chicago's most highly respected city club
Outperformed budget and exceeded revenue goals
Increased Revenues to $10.2 million as of 2013
Routinely assist General Manager throughout other areas of the club, especially in marketing, maintenance and facility repairs
Planned and implemented capital improvements including kitchen improvements, exterior repairs and window replacement, interior design and furniture replacement
Foster culinary creativity and service excellence with Chefs and Managers resulting in the increased utilization and improved service on a consistent basis
Cultivated menus to include innovative, seasonal and traditional favorites
Elevated training and implemented employee recognition and orientation programs
Updated computer systems: online F&B reservations, streamlined inventory, purchasing and catering modules
Developed monthly promotions and menus for catering, dining rooms and member events
Visualized and successfully implemented enhancements in space utilization, marketing & social media
Achieved recognition as the #1 City Club in the nation in 2009 -2012, currently #1 City Club in the Midwest.

*Orchard Lake Country Club;Orchard Lake, Michigan 05/ 2001- 01/2008 General Manager/COO
Prestigious Private Club with exclusive membership, renowned golf course and outstanding facilities.
Achieved “Platinum club status, and recognized as a Top 100 Country Club in the Nation (2003 -2009)
Successfully adhered to operating budget of $8.6 million and capital budget of $1.2 million annually
Led website improvements, online reservation capabilities and visual enhancements
Directed membership recruitment programs to maintain 400 Stock Members
Construction Manager for $4.6 million clubhouse renovation completed on time and on budget without debt
Developed and Implemented plans for the reconstruction of the pool, pool house and tennis facilities.
Project Manager of golf course renovation projects, including irrigation, tee restoration and restrooms
Directed annual maintenance program for six clay tennis courts and platform tennis facilities
Maintained fleet of 24 sailboats and implemented reconstruction of docks and deck
Negotiated union contracts with H.E.R.E. Local #1

* Pine Lake Country Club- Assistant General Manager
Historic private golf club began as the Automobile Club of America's driving destination for the Detroit motoring elite.
Managed clubhouse operations of prestigious 100 year old club with 620 members
Expanded from $1.9 to $2.6 million food & beverage revenues; consistently exceeding annual projections
Development of all menus, promotions and social events; providing comprehensive event planning for Holidays, Special Events, Golf Outings, Social Activities, Member Weddings and Events.
Training and Hiring Staff of 165 employees, with expanded recognition and service awards programs
Editor and Communications Manager for all club publications, website updates and informational brochures

ADDITIONAL EXPERIENCE
Birmingham Athletic Club, Birmingham, Michigan General Manager / COO
Exclusive private athletic club with family-centric sports programs, and includes superior facilities for squash, tennis, swimming and platform tennis. Led capital improvements that expanded dining and banquet facilities.
The Village Club; Bloomfield Hills, Michigan -General Manager;
Private City Club with 1650 members, providing fine dining, educational programs and philanthropic opportunities through funding community and organizational programs.

PROFESSIONAL SERVICE AND ACCOMPLISHMENTS

Certification for Advanced Mentoring, Small Business Administration, SCORE Program 2014
Council Board Member for the Women's Business Center at Cornerstone Alliance 2014
Greater Chicago Club Managers Association: Scholarship Committee, National Student Conference 2010
Club Managers Association, Adviser and Program Instructor; Assistant Manager in Development Program 2007
Detroit Club Managers Association, President 2004-2005
Detroit Club Managers Association, Educational Chairman, Treasurer, Secretary, Vice President &
Recipient of National Excellence in Club Management Award. 2004

Resume

Education

Bachelor of Arts/ Literature, Sciences Arts, Cum Laude;University of Michigan, Ann Arbor, MI
C.C.M., Club Managers Association of America, Certification: Michigan State University, East Lansing, MI;Recertified through 2015 ;
Business Management Institute IV
Cornell University, School of Hospitality
Business Management Institute V: Strategic Leadership;UNLV University of Nevada, Las Vegas, NV
Certified Chief Executive (CCE), Club Managers Association of America, April 2014

William W Speakman

William W Speakman

Current City: Boalsburg, PA
Chapter: Central PA SCORE

Retired, Currently own and operate a Bed and Breakfast and Chocolate Shop

  • 4 Years, Department Store Buyer
  • 7 Years, Pharmaceutical Sales and Sales Management
  • ​2 Years, Restaurant Managing Partner
  • ​9 Years, Advertising and Marketing Agency VP
  • 7 Years, Penn State Development Director, Interim CEO for Public Broadcasring
  • 14 Years, Non Profit Development, Management, Governance

Resume

Education

Slippery Rock State College

The Pennsylvania State University

The New School, NY, NY

CFRE Designation by NSFRE

 

Richard Milon

Richard Milon

Current City: Prescott, AZ

Food and Beverage Director for hotel operations for 8 years

Regional Manager for restaurant company encompassed 8 restaurants for 8 years

District Manager for Aramark in Contract Services for 7 years

Vice President for Contract Services  company for 10 years

Consultant for food service operation-- contract services and restaurants

 

Resume

Education

<p>
2 year Culinary degree</p>

<p>
BSBA&nbsp;degree in Hotel/Restaurant Management from the Univ of Denver</p>

<p>
Completed Executive Leadership study @ Penn State with Aramark</p>

James Francis Dannhauser

James Francis Dannhauser

Current City: Cotuit, MA
Chapter: Cape Cod SCORE

I have extensive experience in all aspects of finance and banking relationships, as well as in business acquisitions and sales, and in crafting business plans.  I am also very knowledgeable in accounting.  I was a chief financial officer of a public company for 11 years, an investment banker for 15 years, and also practiced commercial law for 5 years.  I have been an investor in small businesses and am familiar with the issues frequently arising in creating businesses and managing growth.  I have also advised non-profit entities and businesses seeking to provide services to non-profits.

I was an associate attorney with Kelley Drye & Warren, a New York City based law firm, from 1977 to 1982, including one year in Tokyo, Japan.  I was involved in the general commercial practice, including banking, finance, real estate finance, corporate acquisitions and advising non-profit entities.

I was an Investment banker with Lepercq, de Neuflize & Co., an international money management and investment banking firm, from 1982 to 1995.  During this time, I concentrated in real estate finance, including hospitality and senior housing assets, as well as private equity investments and corporate acquisitions.

I was the Chief Financial Officer and a member of Board of Directors of Six Flags, Inc. and predecessor entities, from 1995 to 2006.  I was a key participant in the growth of the company from a private enterprise with three assets to a publicly owned company with assets throughout United States and Europe.  I was responsible for all financial activities, including bank and other financings and relationships, budgeting, planning, and accounting, as well as other matters such as insurance and human resources.

I have been a private investor since 2006, investing in small to medium sized businesses seeking growth capital.

I have also served as director of two other public companies and two private enterprises, and as advisor to several start-up companies. 

 

Resume

Education

Undergraduate: Lehigh University, Bethlehem, Pennsylvania.  Bachelor of Arts.  Graduated in 1974 with highest honors.  Member of Phi Beta Kappa

Graduate: Harvard Law School, Cambridge, Massachusetts.  Juris Doctor.  Graduated in 1977 with honors.

James Greear

Consultant, speaker, author, minister, from startup to turnaround

James Greear

Current City: Ormond Beach, FL

Jim has extensive international experience in serial entrepreneurship and leadership with more than 30 years in senior management developing strategies, planning and tactical execution. Jim also provides start-up to turn-around and management consulting that provides strategic and creative direction on projects and executive oversight to clients ranging from consumer products and government agencies, to real estate/construction to retail, manufacturing and distribution as well as nonprofit organizations and has benefited hundreds of private and public sector clients.

Resume

Education

<p>
I studied a little...</p>

Arthur Junstrom

Arthur Junstrom

Current City: Canonsburg, PA
Chapter: Pittsburgh SCORE

Worked primarily in the Accounting and Finance arena with a large multi-national manufacturing corporation. Areas of responsibility include Billing and Invoicing, Accounts Payable, Payroll, Inventory Control, Production Planning and Scheduling and Financial forecasting. Prepared Annual Business Plans, Long Range Plans and Monthly forecasts and, subsequently developed change analyses comparing these forecasts to actual results. Involved in International Trade Commission submissions from a financial perspective on various anti-dumping and countervailing duty issues. After retiring I took several positions in the Hospitality Industry, primarily focused on Customer Service.

Resume

Education

<p> Accounting degree from Robert Morris University Business degree from The Pennsylvania State University</p>

Phil’s Old-Fashioned BBQ

Owner/Founder
Phil Bouchard
My Location
589 Elm Street
Milford NH
United States
Year Company Formed
2009
How SCORE Helped

Phil Bouchard encountered numerous obstacles in getting his business up and running.

Read his story in the Union Leader: 

http://www.unionleader.com/article/20140407/NEWS02/140409411/0/SEARCH

 

 

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