Linn Creek, MO
Counselors to America's Small Business
Countryman Business Consultants, Linn Creek & Eldon, MO January 2002 - Current
Technology Consultant & Implementation Liaison – Technology Sales & Business Improvement Initiatives. Ensure technology implementations meet or exceed proposed delivery specifications and customer satisfaction. This includes
Business Process Consultant and Project Manager - Cultivate and maintain relationships with potential clients to promote service and product offerings. Develop proposals, conduct presentations and finalized engagement contracts. Plan and deliver engagements, including the integration of industry best practices and appropriate business process controls, development of project timelines and allocation of project resources. Relieve or eliminate organizational issues while streamlining daily operations and controls. Provide multi-faceted business plans, including high-level financing and management tools to low-level process procedures and checklists.
Recent Accomplishments - Redesigned virtually all of a companies core business processes, integrated real-time business controls and management tracking measures to reduce cycle time by 87 days and annual process costs by $108,000. Designed and installed new corporate wide information collection, automated processing and Intranet access and management systems.
Holosofx Incorporated, El Segundo, CA April 2000 – December 2003
Business Analyst & Lead Project Consultant
Lead and managed consulting engagement project teams, communicated with internal and external stakeholders. Developed executive reports related to financial results and performance enhancement metrics. Notable clients include Southwestern Bell Corporation, Principal Financial Group, and CNA Insurance. This partnership was subsequently purchased by IBM Global Services in 2004.
Meridian Enterprises, Hazelwood, MO March 1999 - February 2000
Pricing Estimator & Quality Assurance Manager
Developed estimation process, coordinated issue and billing closures for all departments. Managed production requests, daily operations and supporting data collection and retention. Implemented corporate-wide quality assurance program to existing industry standards.
MasterCard International, St. Louis, MO November 1994 - February 1999
Internal IT Auditor
Completed all phases of the audit process (planning, testing and reporting). Audited large scale transaction processing system on Mainframes, Tandem and UNIX platforms. Identified and evaluated risks and their associated controls relative to specific business processes, business applications, data center operations and IT infrastructure. Assessed controls for change management process, including application design, development and implementation. Presented issues and new design proposals to CEO and staff. Prepared support & regulatory documentation.
Identified and resolved network, system and transaction processing problems. Monitored network systems and alarm calls to ensure proactive identification and resolution of problems or issues.
MBA - Marketing and Accounting Saint Louis University - August 1993
BBA - Finance Southwest Missouri State University - May 1991
MBA - Marketing and Accounting Saint Louis University - August 1993</p>
BBA - Finance Southwest Missouri State University - May 1991</p>
I have been in the food service business for 35 years. We ran a small wholesale meat company called Mark's Quality Meat's in Southwest Detroit. We were food purveyors and wholesalers to restaurants,bars and country clubs. We sold the business in 2010.
I have a fine art degree from Wayne State University with a concentration in painting and photography.
Executive Leadership / Consultant / Account Executive / Marketing / Promotions /
Business Development / Relationship Management / Product Management / Facilitator
Marketing, sales and business development leader with a propensity to create long-term, sustainable solutions and relationships. Possess a deep understanding of what is required to take a product to market, adapt it to the customers' needs and manage changes. Strong background in contract negotiations, business-to-business sales and customer service. Expert at identifying, developing, and maintaining high-quality relationships with national and international businesses and trade associations.
Master of Business Administration, Webster University, St. Louis, Missouri
Bachelor of Science, Public Relations, Central Missouri State University, Warrensburg, Missouri
40 year career in the hospitality industry. Leadership positions in Restaurant and Hotel chains of various size.
Auburn University BS Finance