Restaurants and Hospitality

Ask SCORE

          All the recent news stories about large companies having their data breached makes me wonder: What can a small business do to protect information stored in the cloud? 

About the Author

          This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 70 current and former business executives available to provide free, confidential, one-on-one business mentoring and training workshops for area businesses. Call 603-666-7561 or visit merrimackvalley.score.org for information on mentoring, upcoming workshops and volunteer opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S. Small Business Administration. 

John Rhind

John Rhind

Current City: Hilliard, OH
Chapter: Columbus SCORE

John is a senior marketing leader who's spent his entire career involved with marketing communications. He has a dual perspective of advertising agency & client-side experience in both B2B and B2C market segments. Most recently he worked at McGraw-Hill Education  as director of content marketing and social media where he directed strategic planning, public relations, social media, content marketing, search engine optimization, web development, advertising (print and online), branding and results measurement. 

Resume

Education

Bachelor of Science, Scripps School of Journalism / Public Relations, Ohio University, Athens, Ohio

Inbound Marketing Certified Professional<

Just a Little Taste of Home

My Location
750 Youngstown- Warren Road Suite 50
Niles OH 44446
United States
How SCORE Helped

Just a Little Taste of Home opened on April 15, 2014 in Niles, Ohio serving Good Southern Cooking. They offer delicious homemade dishes at afforable prices and specialize in Smoked Ribs and Fried Chicken Wings made with homemade sweet BQ sauce. They feature popular southern foods like Fried Okra, Collard Greens, and Fried Catfish, homemade buttermilk mashed potatoes and freshly cut french fries.

 "SCORE was very helpful in advising myself and my business partner in how to start up our restaurant "Just a Little Taste of Home". They gave me the proper resources to become successful."

Premier Hospitality Sourcing

Owner/Founder
Lindsay Graham
My Location
7143 State Road 54, #112
New Port Richey FL 34653
United States
Employees
2
Year Company Formed
2014
How SCORE Helped

Richard Bonnet has supported us from the very first day.  From providing us with valuable insight with purchasing an existing business to starting one from scratch.  He evaluated our experiences and resources and made suggestions as to the type of business that would compliment our skill set and extensive network of clients.  He collaborated with us to develop a detailed business plan, develop a marketing plan, and reviewed business opportunities with prospective clients to determine the best approach to secure an opportunity to serve their needs.  From developing a thought into an actual business that generates revenue, he has been a driving force behind our firm's success.  We still have a lot of hard work ahead of us to get the business generating a steady cash flow with strong profit margins, but we have no doubt that Richard will be there to help out any way he can!!

We are grateful for SCORE finding and encouraging people like Richard Bonnet to help individuals pursue their entrepreneurial dreams.

He is a REAL WORLD SUPER HERO!!

Derek Howard

Derek Howard

Current City: Linn Creek, MO

PROFSSIONAL EXPERIENCE

Countryman Business Consultants, Linn Creek & Eldon, MO   January 2002 - Current

Technology Consultant & Implementation Liaison – Technology Sales & Business Improvement Initiatives. Ensure technology implementations meet or exceed proposed delivery specifications and customer satisfaction.  This includes POS systems, debit & credit card terminals, ATM machines, and all other technical business solutions.  www.CountrymanConsultants.com

 

Business Process Consultant and Project Manager - Cultivate and maintain relationships with potential clients to promote service and product offerings.  Develop proposals, conduct presentations and finalized engagement contracts. Plan and deliver engagements, including the integration of industry best practices and appropriate business process controls, development of project timelines and allocation of project resources.  Relieve or eliminate organizational issues while streamlining daily operations and controls.  Provide multi-faceted business plans, including high-level financing and management tools to low-level process procedures and checklists.

Recent Accomplishments - Redesigned virtually all of a companies core business processes, integrated real-time business controls and management tracking measures to reduce cycle time by 87 days and annual process costs by $108,000.  Designed and installed new corporate wide information collection, automated processing and Intranet access and management systems. 

 

Holosofx Incorporated, El Segundo, CA   April 2000 – December 2003

Business Analyst & Lead Project Consultant

Lead and managed consulting engagement project teams, communicated with internal and external stakeholders.  Developed executive reports related to financial results and performance enhancement metrics.  Notable clients include Southwestern Bell Corporation, Principal Financial Group, and CNA Insurance.  This partnership was subsequently purchased by IBM Global Services in 2004.

 

Meridian Enterprises, Hazelwood, MO  March 1999 - February 2000

Pricing Estimator & Quality Assurance Manager

Developed estimation process, coordinated issue and billing closures for all departments.  Managed production requests, daily operations and supporting data collection and retention.  Implemented corporate-wide quality assurance program to existing industry standards.

 

MasterCard International, St. Louis, MO  November 1994 - February 1999

Internal IT Auditor

Completed all phases of the audit process (planning, testing and reporting).  Audited large scale transaction processing system on Mainframes, Tandem and UNIX platforms.  Identified and evaluated risks and their associated controls relative to specific business processes, business applications, data center operations and IT infrastructure.  Assessed controls for change management process, including application design, development and implementation.  Presented issues and new design proposals to CEO and staff.  Prepared support & regulatory documentation.

Network Administrator

Identified and resolved network, system and transaction processing problems.  Monitored network systems and alarm calls to ensure proactive identification and resolution of problems or issues.

 

EDUCATION

MBA - Marketing and Accounting Saint Louis University - August 1993

BBA - Finance Southwest Missouri State University - May 1991

Resume

Education

<p style="margin-left:-40.5pt;">
<strong>EDUCATION</strong></p>

<p style="margin-left:-40.5pt;">
MBA - Marketing and Accounting Saint Louis University - August 1993</p>

<p style="margin-left:-40.5pt;">
BBA - Finance Southwest Missouri State University - May 1991</p>

Marc Garrison

Marc Garrison

Current City: Birmingham, MI
Chapter: Detroit SCORE

I have been in the food service business for 35 years. We ran a small wholesale meat company called Mark's Quality Meat's in Southwest Detroit. We were food purveyors and wholesalers to restaurants,bars and country clubs. We sold the business in 2010.

Resume

Education

I have a fine art degree from Wayne State University with a concentration in painting and photography.

Small Business Loans - Slides - Citizens Bank

Buying or Selling a Business Slides

Steven Pierce

Steven Pierce

Current City: Seattle, WA

40 year career in the hospitality industry. Leadership positions in Restaurant and Hotel chains of various size.

Resume

Education

Auburn University BS Finance

Beach 'n Yogurt

Owner/Founder
Ed Mulder
How SCORE Helped

Beach ‘N’ Yogurt's Ed Mulder - “I think what SCORE is doing is a great community service to all small businesses and entrepreneurs, this is what keeps America strong. I cannot thank you enough.”

 

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