Restaurants and Hospitality

Michael Sarka

Michael Sarka

Current City: Santa Cruz, CA

Michael Sarka Tourism and Hospitality management, marketing and publicity. Events development, planning and operation. Small business start up and operation, growth/management development. Not for profit start-up and development -- Chief Executive Officer, Board of Directors and Chief Elected Officer hiring and coaching.  Both for profit and NP management, marketing, program development and implementation. Agriculture background. 600+ SCORE clients served.

Resume

Education

Bachelor of Arts Degree, St. Thomas University. Collateral Credits, University of Minnesota. Certified Meeting Planner, Convention Liaison Council. Certified Mentor, SCORE. Be the Difference, Individual Award, Volunteer Center of Santa Cruz County. Member, SCORE national awards -- E-Mail Mentoring certification development program and Distinguished Service Award, 2015.

Fireworks Restaurant & Bar

The original reaturant started about 10 years ago as  "INTABA's" by Intaba Liff-Anderson and her husband,  Ocean.  The business did not have much for outside signage to attract customers and was a struggling business.  A brief name change to "Fireside"  was challenged by a copyright infringement so it had to be changed several years ago.  The owners were referred to SCORE by the SBDC at Linn-Benton Community College in late 2001. 

Owner/Founder
Intaba Liff-Anderson and Ocean Anderson
My Location
1115 Se Third Street
Corvallis OR 97333
United States
My Successes

The large outside sign on the roof and a menu board visible from the sidewalk have improved customer volume.  Many other changes were also implemented to improve profitability that included pricing her catered events for travel time out of town and the menu cost structure. 

How SCORE Helped

Bob Bernhard,  SCORE Counselor,  made a number of suggestions when he first started meeting with Intaba Liff-Anderson.  Her outside signage was too small and the name of the restaurant was an unknown.  She was trying to supplement the revenue with catering events out of town but did not have a cost structure to recover her expenses for travel and her menu selections.   These issues have all be changed and the restaurant now has live music on weekends to attract even more customers to Fireworks.

Education

Bob Bernhard has a college degree in hotel and reataurant management.  He has been a SCORE counselor since 1997. 

Harrison Bar & Grill Seeks SCORE Mentor

Jason Young opened the Harrison Bar & Grill in 2009 with help from his family members.   Expertise in business management was lacking and the business struggled to make a profit.  Jason Young was referred to SCORE by the Corvallis Downtown Association for assistance.

Owner/Founder
Jason Young
My Location
550 NW Harrison Blvd
Corvallis OR 97330
United States
Revenue
$60,000 per year
Employees
12
Year Company Formed
2009
My Successes

A complete analysis of the business management was done.  The causes of poor customer patronage was many factors:  Not welcoming the customer promptly when they arrive,  Too much noise from load music,  Slow customer service by the wait staff,  Poorly prepared food,  Poor menu selection,  No job descriptions for the employees,   SCORE Counselor Bob Bernhard gave Jason many suggestions to fix all of these problems.  Jason had been a business entreprenuer for many years but no structured management practices.  A plan was put in place to gradually change all of the poor business practices.  This has been a continued effort and is still a work in progress.  The business is now thriving and is turning a profit.  Management records of employees, training, financial sheets, and operating procedures are now in place.

How SCORE Helped

Bob Bernhard used his expertise in restaurant management to recommend changes.   A plan was put in place to gradually change all of the poor business practices.  This has been a continued effort and is still a work in progress.  The business is now thriving and is turning a profit.  Management records of employees, training, financial sheets, and operating procedures are now in place.

Education

Bob Bernhard has a college degree in hotel and restaurant management.  He has been a SCORE counselor since 1997.

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Owner/Founder
Nathan Dodge
My Location
8201 Golf Course Rd. Suite A-3
Albuquerque NM 87120
United States
Employees
2
Year Company Formed
2011

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