Recreation and Travel

Business Technology - Finances (4 of 4)

Summary

Business Technology - eMarketing

Summary

Business Technology - Websites

Summary

Business Technology Program - Overview Webinar (1 of 4)

Summary

This narrated PowerPoint video provides an overview of the benefits and features of using current technology to improve your small business.  It is the first in a four-part series originally developed to provide SCORE volunteers with an overview of current technologies in order to better guide their small business clients.  However, the perspective of the narration in these videos has been changed to be appropriate for viewing directly by small business owners and managers.

Frances Liao

Unavailable

Philadelphia, PA

Languages:English

How I can help you

Experienced Travel Consultant

New Era Travel

December 2011 – Present (3 years 7 months)

www.neweratravel.net

Work with travel wholesale suppliers and tourism representatives to create cooperative cross marketing to build sales in individual leisure and group travel.
Customizing FIT itineraries for group and individual traveler.

Entrepreneur and accomplished Systems Analyst Professional with extensive experience in combining technical background with a passion for helping people convert / navigate cultural values, behaviors and language differences to achieve their destination. 

System Analyst

SIEMENS MEDICAL SOLUTIONS USA, INC
October 2004 – December 2011 (7 years 3 months)

Applied comprehensive approach for a major client project, uncovering clients’ need and designing a custom product which streamlined the client’s work flow and reengineered their business process, resulting in a savings of $100K in five years.

• Oversaw content management system and provided end users tutorials to enhance user creativity and improve application efficacy.
• Worked closely with both internal and external client cross functional teams to ensure that customer requests were accurately resolved 24/7.
• Effectively trained more than 4000 client employees and provided mentoring, which increased both confidence and competence in record time.
• Delivered knowledge base and tutorials to accelerate operational support, and provided documentation to facilitate the global delivery model of service execution.


System Analyst

Holy Redeemer Health System

January 1999 – October 2004 (5 years 10 months)

Application development

Areas of expertise

Industry Experience

Education

<p> Wharton SBDC &nbsp;Strategic Business Planning<br /> Saint Joseph&#39;s University MS, Computer Science<br /> Travel Agent University<br /> Travel Institute -CTA(Cerificed Travel Associate)</p>

Communication methods

Have you found success with mentoring from Frances Liao? Share your story.

Ask SCORE

          A friend and I are considering becoming partners in purchasing an existing, somewhat successful hobby shop. I’ve known him a long time, but we’ve never been in business together. What is your opinion of partnerships?  

          The partnership has been the foundation for millions of successful small businesses. Unfortunately, it has also been the source for innumerable disputes, arguments, irreparable relationships and lawsuits, all of which exacted economic and personal costs on the people involved.

About the Author

          This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 70 current and former business executives available to provide free, confidential, one-on-one business mentoring and training workshops for area businesses. Call 603-666-7561 or visit merrimackvalley.score.org for information on mentoring, upcoming workshops and volunteer opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S. Small Business Administration.  

Importance of Cash Management in a Small Business

Summary

Learn why Cash Management is critical to Small Business success

Lisa Bedard Dupee

Unavailable

Plattsburgh, NY

Languages:English

How I can help you

Currently a licensed insurance broker specializing in health insurance benefits. I have a very strong sales background and have owned two small businesses. I have also worked as a bookkeeper with an emphasis on Quickbooks.  

Areas of expertise

Industry Experience

Education

BS International Business - SUNY Plattsburgh

1 Year Legal Secretarial Certificate - Our Lady of Victory Secretarial School

Several training courses and certificates in sales and marketing.

Communication methods

Have you found success with mentoring from Lisa Bedard Dupee? Share your story.