Counselors to America's Small Business
Summary of Qualifications:
Goodwill Industries of Southwestern Michigan, Kalamazoo, MI (2013 – Present)
HIRE Program Manager
Provide job placement and case management support to individuals with disabilities and criminal backgrounds to assist them in obtaining and maintaining competitive employment. Also provide vocational assessment, job development services.
Keeter Consulting LLC, Grand Rapids, MI (2006 – 2013)
Assisted customers of Michigan Rehabilitation Services and the Veterans Administration with validating, developing and implementing business plans for self-employment; assisted individuals, agencies and businesses with vocational rehabilitation counseling issues including assessment, labor market surveys, employer accommodation analyses and recommendations, transferable skills analyses, job search skills training and support.
Michigan Rehabilitation Services, Muskegon, MI (2005 – 2006)
Vocational Rehabilitation Counselor
Assisted persons with physical and/or cognitive disabilities with identifying, preparing for, obtaining and retaining competive employment. Conducted vocational assessments, transferable skills analyses, labor market surveys; wrote résumés and related correspondence.
Michigan Rehabilitation Services, Lansing, MI (2003 – 2005)
Contracted, "blended staff" team member of Michigan Rehabilitation Services Disability Management Program. This program provided vocational rehabilitation counseling services to State of Michigan employees and individuals displaced from work due to disabilities covered by workers' compensation, auto no-fault and long term disability insurance plans.
Steelcase, Grand Rapids, MI (1994 – 2002)
Supervisor, HR Web Services
Developed and maintained Inter- , Intra- and Extranet based HR content including implementation of SAP Employee Self Service functionality.
Vocational Career Counselor
Participated in development of comprehensive disability management program for corporation; facilitated internal “job club” and job placement activities; acted as case manager for individuals off work for short- and long-term disability claims; facilitated return-to-work activities; performed employee accommodation analyses for ADA compliance. First 12 months were as a contractor.
SCORE - Kalamazoo, Kalamazoo, MI (2014 – Present)
Animal Rescue Project, Kalamazoo, MI (2013 – Present)
Kentwood AYSO, Kentwood, MI (2012)
Assistant Coach, Boy’s U-14 soccer team
Excel Charter Academy, Grand Rapids, MI (2010 – 2013)
Web Developer/Webmaster for www.exceleaglessports.com web site
FOCUS+ ADHD Support Group, Holland, MI (2008 – 2010)
Crash’s Landing, Grand Rapids, MI (2006 – 2008)
Volunteer at local no-kill cat sanctuary
American Cancer Society, Grand Rapids, MI (1997 – 2001)
Planning Committee Member
Skills and Abilities:
Eleven years active duty military. Thirty years of high technology and aerospace business. Specialized in Program/Project Management, Turn Around Leadership,Strategic Planning, Logistics and General Management. Eight years as President/CEO of technology business.
BA, St. John's University. MS Logistics, Florida Institute of Technology. MBA, University of Iowa.
I have started businesses for myself and for my clients in the legal field, retail (stationary sales, clothing sales) and consulting (party planning). During my years in practice i represented clients that purchased and sold businesses, large and small, and I helped entrepreneurs acquire franchises in many fields. As an attorney and the owner of a number of business, I have helped many with closing loans and preparing packages to present to loan officers and reviewing the loan documents for the items relevant to different businesses. I have knowledge of real estate transactions, corporate structure and compliance issues. I also teach leadership training, conflict resolution and team building for non-profit organizations.
Expert in Leadership, General & Sales Management, Revenue & Profit Growth, Negotiations
Respected executive with extensive experience in improving both organizational and bottom line performance.
* Known for ability to lead pacesetting industry organizations (commercial and operations)
* Led three organizations to profitable sales growth and market share increase in declining markets
* Led three organizations to #1 in Customer Satisfaction
* Played a lead role in the creation and successful turnaround of new multi-billion dollar joint venture
* Led turnaround of an industry consultancy to first profits
* Led 10% cost reduction of market lowest-cost producer without sacrificing customer satisfaction
* Led implementation of business teams and balanced scorecards
* Led supply-chain re-engineering project for a chemicals division including implementation of demand planning, production scheduling, and vendor managed inventory
* Led creation of sustainability vision and strategy for major industry participant
* Led start-up and eventual sale of family owned warehouse business
Utah State University, Logan, UT:Bachelor of Science - Marketing (emphasis in Economics)
Paul Smith College, Paul Smith, NY: Associate in Applied Science - Forestry
Currently Federal government employee managing marketing campaigns which involve traditional elements (paid ads, news, public relations, grassroots work) and new media/digital (websites, mobile, social media). Focus in strategy creation and management of ad agency/public relations firms/ internal creative resources to execute the campaign. Focus also on new tactics and technology utilized by marketers in digital realm. Additional Background: marketing, sales, agency work, and general business improvement through analyzing and managing projects.
BA from Salisbury University- concentration English/ Creative Writing</p>
Grad work towards MBA in Marketing at Towson University/ UB</p>
Almost thirty years in senior housing both public and private. I have started companies as well as developed new communities and sold existing ones.
Bachelors in Public Administration Seattle University. Graduate Executive Management Program University of Washington</p>
New Providence, NJ
Canon USA - Sales Management
Brother International - Marketing and Sales Management
Toshiba America Inc. - Marketing and Sales Management
General Electric Company - Product Planning and Product Marketing
Indiana University - MPA Major in Public Administration and Business
Lafayette College - BA Major in Government and Economics